Barbara Teron
Bronx,NY
Summary
Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
14
14
years of professional experience
Work History
Medical Scribe
Throgs Neck Mult Care, P.C. Orthopedics
Bronx, NY
06.2023 - Current
- Accompany physicians on patient visits, transcribing dictations of patient medical, social, and familial histories, medications, allergies, findings from physical examinations and procedures, and physician recommendations.
- Transcribe diagnoses, symptoms, and results of laboratory and radiographic tests and pend orders for referrals, tests, medications, and procedures as directed by physician.
- Support administrative team with additional tasks as needed to ensure smooth daily operations.
Medical Office Supervisor/Patient Coordinator
HEMA - Multi-Specialty
Englewood, NJ
01.2022 - 06.2023
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Discussed histories and current symptoms or complaints with every patient.
Medical Office Supervisor/Senior Patient Care Coordinator
Throgs Neck Multi Care, P.C. Orthopedics
The Bronx, NY
01.2010 - 06.2021
- Scheduled patient appointments, diagnostic specialty appointments and Medical Clearance.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
- Assisted physicians in performing various procedures related to patient care needs.
- Scheduled and coordinated patient appointments with physicians, specialists, and other healthcare providers.
- Conducted follow-up calls after hospital discharge to ensure adequate post-care instructions were followed by the patient.
- Managed a team of 10 medical office staff, including hiring and training new employees.
Education
GED -
Bronx Adult Learning Center
07.2020
Skills
- Fluent in [Spanish]
- Supervisor Skills
- Customer service
- Reliable and trustworthy
- Leadership
- Team Management
- Medical Terminology Proficiency
- Multitasking
- Insurance Verification
- Schedule Coordination
- Pre-Authorization Management
- Verifying Insurance
Timeline
Medical Scribe
Throgs Neck Mult Care, P.C. Orthopedics
06.2023 - Current
Medical Office Supervisor/Patient Coordinator
HEMA - Multi-Specialty
01.2022 - 06.2023
Medical Office Supervisor/Senior Patient Care Coordinator
Throgs Neck Multi Care, P.C. Orthopedics
01.2010 - 06.2021
GED -
Bronx Adult Learning Center
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