Dynamic Nurse Manager with a proven record in enhancing patient care, operational efficiency, and staff supervision. Expertise in quality improvement and regulatory compliance drives high standards in healthcare delivery.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Nurse Manager
Novant Healthcare- Presbyterian Medical Center
Charlotte, NC
06.2022 - Current
Led nursing staff to achieve high standards of patient care and operational efficiency.
Monitored patient care metrics to identify areas for improvement and implement corrective actions.
Spearheaded initiatives to enhance patient satisfaction scores through quality care improvements.
Ensured compliance with healthcare regulations and best practices, maintaining accreditation standards across units.
Assistant Nurse Manager
Novant Healthcare- Presbyterian Medical Center
Charlotte, NC
12.2020 - 06.2022
Supervised nursing staff to ensure adherence to care standards and operational protocols.
Implemented quality assurance measures to enhance patient safety and care delivery processes.
Coordinated staffing schedules, optimizing resource allocation for maximum efficiency in patient care.
Developed and facilitated training programs for new nurses, promoting professional development and competency.
Provided mentorship to nursing staff, guiding best practices in clinical decision-making and patient management.
Led performance improvement projects, fostering a culture of continuous quality enhancement within the unit.
Clinical Unit Leader
Novant Healthcare- Presbyterian Medical Center
Charlotte, NC
12.2016 - 11.2019
Led clinical teams to enhance patient care and safety protocols.
Developed and implemented staff training programs to improve operational efficiency.
Managed daily unit operations, ensuring compliance with healthcare regulations.
Collaborated with interdisciplinary teams to optimize patient flow and resource allocation.
Registered Nurse
Novant Healthcare- Presbyterian Medical Center
Charlotte, NC
06.2008 - 01.2016
Administer medications and treatments per physician orders, ensuring patient safety and compliance with protocols.
Monitor vital signs and assess patient conditions to provide timely interventions and improve outcomes.
Collaborate with interdisciplinary teams to develop individualized care plans tailored to patient needs.
Educate patients and families on health management, promoting adherence to treatment regimens and improving health literacy.
Certified Nursing Assistant
Novant Healthcare- Presbyterian Medical Center
Charlotte, NC
08.2006 - 06.2008
Assisted patients with daily living activities, promoting comfort and dignity.
Monitored vital signs and documented changes to ensure patient safety.
Collaborated with nursing staff to implement care plans effectively.
Provided emotional support and education to patients and families.
Education
Master of Science - Nursing Administration
University of North Carolina At Charlotte
Charlotte, NC
12-2014
Associate of Science - Nursing
Central Piedmont Community College
Charlotte, NC
06-2008
Bachelor of Science - Nursing
University of North Carolina At Charlotte
Charlotte, NC
12-2009
Skills
Staff supervision
Quality improvement
Critical thinking
Department management
Certification
Licensed Registered Nurse State of North Carolina 2008-current
Management of Aggressive Behaviors-Certification
Resuscitation Quality Improvement- American Heart Association