Barbara Tinner
Crowley
Summary
Dynamic and results-driven professional with experience at Tritrax Rehabilitation, excelling in customer service and team collaboration. Proven ability to enhance patient satisfaction through effective communication and problem-solving skills. Committed to regulatory compliance and delivering high-quality support in fast-paced environments. Recognized for resolving issues efficiently and fostering a collaborative workplace.
Overview
19
19
years of professional experience
Work History
SLPA
Tritrax Rehabilitation
Grand Prairie
08.2010 - Current
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated equipment and machinery according to safety guidelines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Certified Nursing Assistant
Regency Hospital Company LLC
Fort Worth
07.2006 - 07.2010
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Supported non-ambulatory residents in range of motion exercises.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Responded quickly to emergency situations involving sudden illness or injury.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Education
Childhood Development Leadership - Childhood Development
Ashford University
San Diego, CA04-2019
Bachelor of Science - Communication Sciences And Disorders
Texas Christian University
Fort Worth, TX05-2010
Skills
- Regulatory compliance
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Communication
Timeline
SLPA
Tritrax Rehabilitation
08.2010 - Current
Certified Nursing Assistant
Regency Hospital Company LLC
07.2006 - 07.2010
Childhood Development Leadership - Childhood Development
Ashford University
Bachelor of Science - Communication Sciences And Disorders
Texas Christian University
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