Summary
Overview
Work History
Education
Skills
CPR trained
Timeline
Generic

Barbara Vandenberg

Benton Harbor

Summary

Adept at enhancing operational efficiency and customer satisfaction, my tenure at Corwellhealth Lakeland Home Care and Lakeland HealthCare honed my skills in administrative support and customer relations. Leveraging Microsoft Office expertise and a knack for detail, I consistently improved project delivery times by streamlining processes, demonstrating a commitment to excellence and reliability. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. also 4 years payroll experience.

Overview

18
18
years of professional experience

Work History

Administrative Secretary

Corwellhealth Lakeland Home Care
09.2020 - Current
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
  • Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
  • Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Contributed to a positive work environment by demonstrating professional etiquette in all interactions with colleagues and clients alike.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Developed strong relationships with vendors to ensure timely delivery of supplies while effectively negotiating contracts for cost savings initiatives.
  • Maintained inventory of office supplies and placed orders.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Assisted coworkers and staff members with special tasks on daily basis.

Graphics Assistant

Lakeland HealthCare
05.2007 - 09.2020
  • Improved client satisfaction by delivering high-quality graphics within tight deadlines and adhering to project specifications.
  • Provided support for printer and graphic designers.
  • Worked closely with clients to understand their vision and provide tailored graphic solutions for their specific needs.
  • Helped reduce costs by optimizing designs for print production efficiency while maintaining high aesthetic standards throughout every aspect of a project''s lifecycle.
  • Maintained organized archives of completed projects for easy access and future reference or repurposing needs.
  • Developed strong working relationships with vendors to ensure seamless communication flow during production stages.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Conceptualized creative designs for print materials, banners, and signs.
  • Completed final touches for projects such as images sizes and font selection.

Linen Manager

Lakeland HealthCare
09.2006 - 05.2007
  • Coordinated cross-functional projects for improved product quality and timely delivery.
  • Established strong relationships with vendors, negotiating favorable contracts for materials and services.
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Managed a team of skilled professionals to achieve key performance indicators consistently.
  • Improved production efficiency by streamlining processes and implementing lean manufacturing techniques.

Education

High School Diploma -

Bridgman High School
Bridgman, MI
06.1985

Skills

  • Document Preparation
  • Verbal Communication
  • File Management
  • Meeting Coordination
  • Database entry
  • Report Preparation
  • Billing and Invoicing
  • Materials Management
  • Administrative Support
  • Supply Management
  • Customer relations and communications
  • Accounting Support
  • Employee timesheet processing
  • Accounting skills
  • Payroll Administration
  • Inventory Systems
  • Mail Management
  • Accounting familiarity
  • Confidentiality and Data Protection
  • Fast Learner
  • Customer Service
  • Attention to Detail
  • Reliability
  • Customer and client relations
  • Office Administration
  • Microsoft Office
  • Data Entry

CPR trained

my husband had what they call the widow maker and had to call 911 and do CPR on him to save his life, and in turn took the classes to keep up the training, turns out i would do this on him more then once :(

Timeline

Administrative Secretary

Corwellhealth Lakeland Home Care
09.2020 - Current

Graphics Assistant

Lakeland HealthCare
05.2007 - 09.2020

Linen Manager

Lakeland HealthCare
09.2006 - 05.2007

High School Diploma -

Bridgman High School

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Barbara Vandenberg