Barbara Villalobos

As an agent, I answer calls in English and Spanish with excellent customer service. I think critically to best service the customer's needs in a timely and efficient manner.

As a Deli representative, I prepared, packaged, and merchandised fresh product effectively. I cleaned and sanitized display cases and work spaces, as well as operated and maintained equipment properly. I also promoted new products and services tailor made to customer's needs.

As a front desk clerk, I answered questions about the city of Portland for locals and visitors, including city events, programs, and utilities. I booked reservations for event rentals, scheduled appointments, and processed payments. I routinely used Microsoft Office to create fliers, letters, presentations, and to organize data.

As a team member, I worked every station which includes drive thru, register, grill, board, fry station, and preparation. I was required to keep my area clean and sanitary at all times. I was awarded employee of the month.