Summary
Overview
Work History
Education
Skills
Timeline
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Barbara Wadlow

Pocatello, ID,Idaho

Summary

Dynamic sales associate with strong customer service skills, previously at JC Penney Stores, where I enhanced customer satisfaction through personalized service and effective problem-solving. Proven cash management expertise and a commitment to teamwork, fostering loyalty and repeat business while maintaining a welcoming store environment.

Overview

31
31
years of professional experience

Work History

Sales Associate/Cashier

JC Penney Stores
10.2024 - 05.2025
  • Assisted customers in product selection and provided personalized service to enhance shopping experience.
  • Processed transactions accurately using point-of-sale (POS) systems to facilitate efficient checkout.
  • Collaborated with team members to address customer inquiries and resolve issues effectively.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories,
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.


Department Vice President/Department President

American Legion Auxiliary Dept. of Idaho
07.2016 - 07.2018


  • During my time as Vp and President I traveled around our beautiful state visiting the Units, educating and assisting them wherever I could.
  • Encouraged membership growth.
  • Reviewed all reports of the organization.
  • Organized conference/convention with the Dept. Secretary.
  • Represented the organization at community events and public forums to promote our mission.
  • Reviewed all financial reports.
  • Mentored members to help them advance.
  • I am currently the District President and have been for many years.

Finance Committee Chairwoman

American Legion Auxiliary Department of Idaho
07.2014 - 06.2016
  • This was a three person committee, as chairman I oversaw the accounts of the organization and worked closely with the tteasurer.
  • Excellent communication skills, both verbal and written.
  • Monitored the organization's financial health by reviewing the budget, balance sheets, income and expense reports.
  • Strengthened communication skills through regular interactions with others.
  • This is a volunteer position. I am going to return to the finance committee again in July.

Bar Manager

The American Legion Post 40
06.1994 - 10.2000
  • Managed daily bar operations, ensuring efficient service and adherence to safety standards.
  • Trained and mentored staff on beverage preparation and customer service techniques.
  • Developed and implemented inventory management processes to streamline stock control.
  • Cultivated positive relationships with customers, enhancing overall patron experience.
  • Collaborated with vendors to source quality ingredients and negotiate favorable pricing.
  • Closed out cash register and prepared cashier report at close of business. Made weekly bank deposits.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.

Education

General Studies

Reseda High School
Reseda, CA

Associate of Arts - Nurses Aide

Victor Valley College
Victorville, CA

Skills

  • Strong customer service skills
  • Teamwork and collaboration
  • Time management
  • Listening skills
  • Proficient in handling concurrent responsibilities
  • Problem-solving
  • Strong interpersonal skills
  • Punctual and trustworthy
  • Engaging communication style
  • Cash management
  • Financial transaction processing
  • Availability for varied schedules
  • Cash handling proficiency
  • Cash handling accuracy
  • Retail opening and closing procedures
  • Customer engagement
  • Fitting room maintenance
  • Socially engaging
  • Experienced in operating POS systems

Timeline

Sales Associate/Cashier

JC Penney Stores
10.2024 - 05.2025

Department Vice President/Department President

American Legion Auxiliary Dept. of Idaho
07.2016 - 07.2018

Finance Committee Chairwoman

American Legion Auxiliary Department of Idaho
07.2014 - 06.2016

Bar Manager

The American Legion Post 40
06.1994 - 10.2000

General Studies

Reseda High School

Associate of Arts - Nurses Aide

Victor Valley College