Summary
Work History
Education
Skills
References
Timeline
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Barbara Walker

Barbara Walker

Fort Lauderdale,FL

Summary

Knowledgeable and dedicated customer service professional with extensive experience with a variety of clients . Solid team player looking to transition to the insurance industry, while adding professional licenses as a Florida State Licensed Notary and Licensed 0440-Customer Representative Insurance Representative.

Work History

Bakery Specialist - Publix

04.2017 - Current
  • Providing excellent customer service
  • Take orders; cake orders, custom orders,
  • Packing product and stocking floor
  • Maintaining bakery cleanliness.
  • Inspected goods to establish accurate pricing and labeling
  • Used utensils and equipment to portion, wrap and display bakery items
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales
  • Maintained tidy and organized work area to comply with cleanliness standards

Caretaker - Brecken Family

01.2017 - 01.2018
  • Caregiver for elderly patient who suffered from Alzheimer's
  • Handle communication and scheduling of all medical and personal appointments
  • Support patient around house with daily tasks, medication management, and self-care.

Office Manager - Seniors vs. Crime

01.2004 - 04.2011
  • A special project of Florida Attorney general
  • Investigated crimes against seniors who are victims of financial abuse and/or identity fraud
  • Worked closely with various government agencies.
  • Updated reports, managed accounts, and generated reports for company database
  • Maintained computer and physical filing systems
  • Developed and maintained successful relationships with vendors, suppliers and contractors
  • Created, maintained and updated filing systems for paper and electronic documents
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
  • Coordinated special projects and managed schedules
  • Coached new hires on company processes while managing employees to achieve maximum production
  • Established team priorities, maintained schedules and monitored performance
  • Managed office operations while scheduling appointments for department managers
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers

Education

High School Graduate -

Ernest W. Seaholm High School
Birmingham, MI

Wayne State University

OAKLAND COMMUNITY COLLEGE

0440 Customer Representative Insurance License

Central Insurance School
Tampa, FL
09.2023

Notary Public /Remote Online Notary

National Notary Association
Chatsworth, CA
10.2022

Skills

  • Microsoft Software Proficiency
  • Time Management
  • Analytical and Critical Thinking
  • Self-Directed
  • Guest satisfaction specialist

References

Jeri Brecken, (850)292-0707 Laurie Pinter, (850)221-9146 Linda Smith, (850)454-7044

Timeline

Bakery Specialist - Publix

04.2017 - Current

Caretaker - Brecken Family

01.2017 - 01.2018

Office Manager - Seniors vs. Crime

01.2004 - 04.2011

High School Graduate -

Ernest W. Seaholm High School

Wayne State University

OAKLAND COMMUNITY COLLEGE

0440 Customer Representative Insurance License

Central Insurance School

Notary Public /Remote Online Notary

National Notary Association

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Barbara Walker