Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Barbara Ward

Chicago,IL

Summary

Healthcare Administration student with hands-on experience in hospital, clinical support, and medical office environments. Background includes patient services, medical food service, housekeeping, caregiving, and office administration through hospital systems and staffing agencies. Known for strong communication, documentation, scheduling, and customer service skills. Seeking an administrative or patient-facing healthcare role where organization, accuracy, and compassion are essential.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Teacher

Staffing Agencies
Chicago, IL
10.2023 - Current
  • Maintained daily attendance, student records, schedules, and incident reports
  • Communicated with parents and administrators regarding student needs
  • Ensured compliance with safety, licensing, and reporting requirements
  • Coordinated daily classroom schedules and activity tracking
  • Maintained organized files and documentation
  • Assisted lead teacher in classroom management and behavior modification techniques.
  • Supported lead teacher in developing and executing engaging lesson plans.

Healthcare Support & Administrative Roles

Staffing Agencies
Chicago, IL
03.2020 - 08.2023

Caregiver / Dietary Aide / Housekeeper / Office Support

  • Assisted patients with daily living activities, comfort, and safety
  • Prepared and delivered meals based on prescribed dietary plans
  • Documented patient needs, preferences, and care activities
  • Maintained clean and sanitary patient rooms and clinical areas
  • Communicated with patients, families, and healthcare staff
  • Managed supply stocking, inventory, and equipment sanitation
  • Supported office operations including filing, scheduling, and front-desk support

Food Service Worker

Gottlieb Memorial Hospital
Melrose Park, IL
07.2019 - 01.2020
  • Managed patient meal delivery and verified compliance with dietary requirements to enhance patient satisfaction.
  • Monitored adherence to dietary restrictions and enforced food safety protocols.
  • Responded to patient questions regarding meal choices, ensuring clarity and understanding of dietary guidelines.
  • Ensured accuracy of food service records and inventory to support operational efficiency.
  • Collaborated on hospital nutrition strategies to support patient satisfaction and dietary needs.

Dietary Aide

Mount Sinai Hospital
Chicago, IL
08.2016 - 11.2017
  • Gathered and organized patient meal requests, ensuring accurate and timely processing.
  • Verified accuracy of meal preparations in accordance with dietary restrictions before distribution.
  • Coordinated discussions with nursing and dietary teams to ensure alignment on patient nutritional needs.
  • Monitored and updated inventory logs while adhering to food safety documentation protocols.

Education

Bachelor of Science - HealthCare Administration

Herzing University
Madison, WI
12-2026

Associate of Science - Medical Office Administration

Herzing University
Madison, WI
04-2025

High School Diploma -

Innovations High School
Chicago, IL

Skills

Patient & Family Communication

Medical Office Support

Scheduling & Recordkeeping

HIPAA-Aware Environments

Customer Service

Data Entry

Front Desk Support

Phone Communication

Patient Intake

Healthcare Documentation

Office Administration

Inventory & Supply Tracking

Multitasking in Clinical Settings

Team Collaboration

Certification

CPR Certification — Valid through Mar 2027

Languages

English

Timeline

Assistant Teacher

Staffing Agencies
10.2023 - Current

Healthcare Support & Administrative Roles

Staffing Agencies
03.2020 - 08.2023

Food Service Worker

Gottlieb Memorial Hospital
07.2019 - 01.2020

Dietary Aide

Mount Sinai Hospital
08.2016 - 11.2017

Bachelor of Science - HealthCare Administration

Herzing University

Associate of Science - Medical Office Administration

Herzing University

High School Diploma -

Innovations High School