- Gym Workouts
- Yoga
- I enjoy cooking for friends and family gatherings
- I have a passion for photography and editing photos
- Volunteering
- Music
- Playing the piano
- I enjoy helping others and giving back to the community
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Reading
Barbara Webber
Colleyville
Summary
Resilient and compassionate professional with a strong ability to persevere through challenges. Adept at overcoming obstacles with determination and adaptability while demonstrating empathy and understanding in all interactions. I am well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Dynamic professional with a proven track record in customer engagement and sales, exemplified during my tenure at Hilton Grand Vacations. Leveraged product knowledge and objection handling to surpass sales quotas. Skilled in medical documentation and maintaining confidentiality, I bring a blend of hard and soft skills to achieve and exceed employer objectives.
Overview
5
5
years of professional experience
Work History
Sales Rep
Hilton Grand Vacations
07.2024 - Current
- Engaging with clients: Initiate and maintain effective communication with potential and existing clients, addressing their inquires, and providing personalized solutions to meet their vacation needs.
- Achieving sales targets: Strive to meet or exceed sales goals by following Hilton’s established sales processes and methodologies.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Providing Excellent customer service: Ensure a high level of customer satisfaction by offering comprehensive information and support throughout the sales process.
- Presenting ownership products: Professional showcase vacation ownership packages to prospective clients, ensuring they understand the value and opportunities associates with Hilton Grand Vacations.
- Collaborating with team members: Work closely with colleagues to promote a positive and supportive environment, sharing best practices and contributing to the overall success of the sales team.
- Attended monthly sales meetings and quarterly sales trainings.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Achieved or exceeded company-defined sales quotas.
Greeter
Global Exchange Vacation Club
02.2024 - 07.2024
- Fielded customer complaints and notified managers.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions. Provide general information about the resort or club, and ensure positive initial experience.
- Acted as first point of contact for visiting clients and customers.
- Lead Generation: Identify and approach potential customers, encouraging them to attend sales presentations or learn more about the company's offerings.
- Data entry: Accurately input guest information into company systems to ensure seamless follow-up and record keeping.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Sales Representative
Strategic Marketing Group
09.2021 - 01.2024
- Contributed to team objectives in fast-paced environment.
- Stayed current on company offerings and industry trends.
- Attended monthly sales meetings and quarterly sales trainings.
- Informed customers of promotions to increase sales productivity and volume.
- Content Creation: Writing blog posts, website copy, email campaigns, and digital ads that align with marketing strategies.
- Social Media Management: Creating, scheduling, and managing content across platforms like Facebook, Instagram, Linkedin, and Twitter to increase brand awareness and engagement.
- Email Marketing: Designing and sending promotional or informational emails to engage customers and generate leads.
- Website Management: Updating website content, improving user experience, and ensuring functionality across devices.
- Analytics & Reporting: Using tools like Google Analytics to track campaign performance and adjust strategies for better results.
Pre-Claim Authorization Clerk
Medica Health Management
02.2020 - 11.2021
- Calculated estimated copay based on current insurance benefits.
- Reviewed authorizations from payer to determine approved or denied items.
- Reviewed documentation for accuracy and assessment of necessity.
- Maintained consistent follow-up on status of prior authorization requests.
- Submitted for prior authorization with required documentation to appropriate funding source.
- Managed over 100 Medicare patients.
- Lead pre-claim training to all home health agencies.
- Always maintains professional demeanor and confidentiality of information.
- Communicating with Healthcare Providers: Coordinating with physicians, nurses, and case managers to obtain necessary documentation for authorization requests.
- Monitoring pending authorizations, following up with payers, and ensuring timely approvals to prevent service delays.
- Used strong understanding of medical knowledge to identify discrepancies in medical records that could lead to claim denials and addressing them proactively.
Education
Bachelor of Science in Nursing - Nursing
Midwestern State University
Wichita Falls, TX08-2025
Associate Degree in Nursing - Nursing
Tarrant County College
Fort Worth, TX05-2022
Skills
- Basic nursing care
- Privacy and confidentiality
- Infection control standards
- Customer needs assessment
- Medical documentation
- Quality of care standards
- Medication administration
- Customer service
- Task prioritization
- Objection handling
- Product and service knowledge
- Client engagement
Interests
Timeline
Sales Rep
Hilton Grand Vacations
07.2024 - Current
Greeter
Global Exchange Vacation Club
02.2024 - 07.2024
Sales Representative
Strategic Marketing Group
09.2021 - 01.2024
Pre-Claim Authorization Clerk
Medica Health Management
02.2020 - 11.2021
Bachelor of Science in Nursing - Nursing
Midwestern State University
Associate Degree in Nursing - Nursing
Tarrant County College
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