Overview
Work History
Education
Skills
Timeline
Generic

Barbara Whitmore

Hutchinson,KS

Overview

19
19
years of professional experience

Work History

Direct Support Professional

TECH
12.2023 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Assisted disabled clients to support independence and well-being.

Manager Logistic Support

Professional Networkers
04.2013 - 11.2023
  • Oversee day to day operations of department and staff
  • Work cross-functionally with marketing, sales and design teams
  • Collaborate teaching sessions with core leadership on conference calls, face to face meetings, email blasts, teleconference
  • Troubleshoot and assist distributors issues with application platforms
  • Work to resolve the needs and concerns of customers
  • Maintain customer databases and update files
  • Monitor tracking response system and prepare monthly reports to analyze response ratios
  • Communicate findings with team executives
  • Led team to achieve project goals, coordinating tasks and ensuring timely completion.
  • Strengthened client relationships by developing tailored solutions and maintaining open communication.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Contact Center Agent

Hutchinson Clinic
05.2006 - 03.2013
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Provided emotional support and companionship to elderly in community homes.
  • Coordinated food drives for improved local food bank stock levels.

Education

Business Management -

Hutchinson Community College
Hutchinson, KS

Skills

  • Windows Proficiency
  • Proficient in MS Office
  • Customer Relationship Management
  • Time management
  • Client support
  • First aid and safety
  • Behavior redirection
  • Decision-making support
  • Health and safety requirements

Timeline

Direct Support Professional

TECH
12.2023 - Current

Manager Logistic Support

Professional Networkers
04.2013 - 11.2023

Contact Center Agent

Hutchinson Clinic
05.2006 - 03.2013

Business Management -

Hutchinson Community College
Barbara Whitmore