Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Assisted disabled clients to support independence and well-being.
Manager Logistic Support
Professional Networkers
04.2013 - 11.2023
Oversee day to day operations of department and staff
Work cross-functionally with marketing, sales and design teams
Collaborate teaching sessions with core leadership on conference calls, face to face meetings, email blasts, teleconference
Troubleshoot and assist distributors issues with application platforms
Work to resolve the needs and concerns of customers
Maintain customer databases and update files
Monitor tracking response system and prepare monthly reports to analyze response ratios
Communicate findings with team executives
Led team to achieve project goals, coordinating tasks and ensuring timely completion.
Strengthened client relationships by developing tailored solutions and maintaining open communication.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Contact Center Agent
Hutchinson Clinic
05.2006 - 03.2013
Assisted with special events and programs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Promoted environmental awareness with educational workshops and hands-on activities.
Provided emotional support and companionship to elderly in community homes.
Coordinated food drives for improved local food bank stock levels.