Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Barbara Williams

Kansas City,MO

Summary

Certified Ophthalmic Assistant with 35 years of experience supporting care excellence in busy ophthalmology clinics. Works with physicians in diagnostic tests, evaluating patients suffering from diverse ailments. Expert in visual field and ocular mobility testing, contributing to patient care and wellness.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Certified Ophthalmic-assistant

University Of Kansas Health System
01.2016 - Current
  • Documented patient medical history and information utilizing Epic with commitment to accuracy.
  • Maintained inventory of medical supplies and tools to address needs of patients.
  • Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Administered a-scan biometry test before patient cataract surgeries to measure size and shape of affected eye.
  • Used Lensometer to measure and record lens power of existing prescriptive spectacles.
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Measured and recorded visual acuity and color vision testing.
  • Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
  • Fitted customers for contact lenses to provide patients with properly sized and shaped contacts.
  • Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
  • Operated and maintained ophthalmic equipment in alignment with safety procedures.
  • Administered ophthalmic drops and ointments, focusing on patient comfort.

Ophthalmic Assistant

Kansas University Physicians Inc.
02.2012 - 01.2016
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Administered ophthalmic drops and ointments, focusing on patient comfort.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Operated and maintained ophthalmic equipment in alignment with safety procedures.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Used Lensometer to measure and record lens power of existing prescriptive spectacles.
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Administered a-scan biometry test before patient cataract surgeries to measure size and shape of affected eye.
  • Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.

Lead Optometric Technician

Windmill Eye Associates
12.1999 - 09.2011
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
  • Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Collaborated with optometry staff to reach individual and team goals.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Oriented and trained new staff on proper procedures and policies.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Communicated with insurance companies to research and resolved coding discrepancies.
  • Correctly coded and billed vision claims for the Eye clinic
  • Input data into computer programs and filing systems.
  • Prepared and administered medications to patients as prescribed by optometrist.

Optometric Technician

John W. Page II OD
09.1988 - 09.1999
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Educated patients and relations on ocular health and safety, promoting good eye care.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.

Education

Associate of Science - Medical Billing And Coding

Pinnacle Career Institute
Kansas City, MO
01.2012

Skills

  • Continuous Quality Improvement (CQI), Customer Satisfaction
  • Chart Documentation
  • Customer Satisfaction
  • Preliminary Testing
  • EPIC EMR
  • Fluorescein Angiography
  • Compliance Issues
  • Ophthalmology Testing
  • Auto-Refractor Operation
  • Color Vision Assessment
  • Corneal Topography
  • BAT and CST Testing

Certification

  • COA - Certified Ophthalmic Assistant


Timeline

Certified Ophthalmic-assistant

University Of Kansas Health System
01.2016 - Current

Ophthalmic Assistant

Kansas University Physicians Inc.
02.2012 - 01.2016

Lead Optometric Technician

Windmill Eye Associates
12.1999 - 09.2011

Optometric Technician

John W. Page II OD
09.1988 - 09.1999

Associate of Science - Medical Billing And Coding

Pinnacle Career Institute

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Barbara Williams