Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Additional Information
Timeline
Generic

Barbara Williams

East Point,GA

Summary

Energetic Community Liaison bringing 27 years of community contribution to fulfill Community Outreach Liaison role. Strong academic background in working with people with many disabilities with foundation in local community resources. Highly skilled in public speaking with aptitude for event coordination and community networking.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Community Liaison

HSCP ( Ga. Department Of Community Affairs)
01.2022 - Current
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Developed and maintained accurate records of programs and services.
  • Monitored progress towards service plan goals.
  • Streamlined processes within the organization by creating efficient systems for managing client data and tracking progress.
  • Improved clients' coping with routine life activities such as food budgeting and rental payments.
  • Collaborated with community partners to provide comprehensive support services for clients facing housing challenges.
  • Increased access to affordable rental units by working closely with landlords and property managers to identify available properties suitable for clients'' needs.
  • Provided ongoing case management for clients enrolled in housing programs, monitoring progress toward established goals.
  • Cultivated and maintained relationships with community members to facilitate outreach activities.
  • Facilitated communication between clients and other service providers.
  • Conducted thorough assessments of client eligibility for various housing assistance programs, ensuring accurate placement and appropriate support.
  • Developed and implemented strategies to enhance quality of social services.
  • Improved client financial literacy by conducting comprehensive budget and credit counseling sessions.
  • Collaborated with various stakeholders to promote social services.
  • Facilitated positive outcomes for clients facing eviction proceedings by negotiating payment plans or alternative resolutions with landlords.
  • Developed and maintained relationships with community organizations and agencies.
  • Empowered clients to make informed decisions on their housing options by delivering educational workshops.
  • Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
  • Oversaw housing plans for over 765 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
  • Assisted in grant writing to increase funds for organization.
  • Assisted clients in accessing essential housing resources, such as utility assistance programs and emergency shelter services.
  • Provided professional services and support in a dynamic work environment.

Community Service Leader

Pardon And Parole
02.2006 - Current
  • Developed case reports detailing inmate history and likelihood of committing another crime.
  • Educated locals on available resources by distributing informational materials at community events.
  • Provided court testimony to support court decisions.
  • Monitored inmates' progress using questionnaires and psychological testing.
  • Coordinated with social service agencies to connect individuals in need with relevant resources and support.
  • Promoted positive community relations by attending various events as a representative of the police department.
  • Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
  • Supported law enforcement officers in emergency situations, providing timely and accurate information for decision making.
  • Provided exceptional customer service to citizens in need, addressing their concerns with empathy and professionalism.
  • Assisted in reducing neighborhood crime rates by establishing strong relationships with residents and local businesses.
  • Collaborated with other agencies to address ongoing community issues, such as homelessness or substance abuse.
  • Managed administrative tasks effectively, ensuring proper record-keeping, data entry, filing, and report writing were completed accurately and promptly.
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
  • Established partnerships with local businesses, securing resources and sponsorships for community events and projects.
  • Conducted outreach activities to engage local stakeholders in programs.
  • Participated in community events to promote services and engage with public.
  • Facilitated regular meetings among team members for effective communication and coordination of ongoing activities.
  • Monitored program performance and outcomes for successful delivery of services.

Case Manager

Jesus Set The Captive Free
04.2001 - Current
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
  • Conducted outreach activities to engage local stakeholders in programs.
  • Managed volunteer programs focused on providing community services to underserved populations.
  • Fostered open lines of communication with clients'' families and support networks, involving them in case management process as appropriate.
  • Utilized grant writing skills to secure additional program funding.
  • Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Developed and implemented training programs for staff.
  • Monitored program performance and outcomes for successful delivery of services.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Partnered with local organizations to expand access to social and community services.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Established and maintained relationships with key stakeholders.
  • Created and managed budgets, efficiently allocating resources for social and community service projects.

Assistant Pastor

St Stephen MBC
06.2018 - 10.2023
  • Developed engaging youth programs, fostering a strong sense of belonging and spiritual growth among young members.
  • Led renovation and expansion project, successfully renovating or remodeling existing sanctuary, multipurpose facility and restroom facilities and classrooms.
  • Implemented training workshops for volunteer leaders, improving their ability to serve in various ministries effectively.
  • Helped to create welcoming environment for visitors and encouraged congregation to offer support.
  • Participated in community outreach activities such as food drives and disaster relief efforts, demonstrating the church''s commitment to social responsibility.
  • Enhanced congregation engagement by incorporating multimedia presentations and relatable stories into sermons.
  • Coordinated special events including guest speakers or concerts that enriched the worship experience for congregants.
  • Collaborated with local schools on initiatives designed to educate students about religious diversity.
  • Contributed to the planning and execution of annual church retreats, resulting in memorable experiences for participants.
  • Distributed food and supplies to communities through mutual aid.
  • Volunteered at church-sponsored outreach events.
  • Provided spiritual and administrative leadership to church and managed daily operations.
  • Assisted senior pastor in developing and implementing new outreach programs for increased community involvement.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Led weekly Bible studies focused on deepening understanding of scripture passages relevant to contemporary issues.
  • Provided pastoral care to congregants through one-on-one counseling sessions, addressing their spiritual and emotional needs.
  • Served as mentor to children in church community, offering guidance and support.
  • Worked with stewardship to promote responsible biblical stewardship.
  • Established strong relationships with local organizations, promoting interfaith dialogue and community service opportunities.
  • Interacted with local community, building relationships with civic organizations and other churches.
  • Supported congregants during life transitions like marriage, baptism, or funerals through personalized pastoral services.
  • Assisted with organization and implementation of Sunday school activities.
  • Provided spiritual care through visitation, counseling, and prayer.
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
  • Assisted in managing church budget and finances, ensuring responsible stewardship of resources to support ongoing ministry efforts.
  • Raised congregational awareness of needs and contributions of youth to church life and operations.
  • Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
  • Offered support to families experiencing difficulties, connecting them with appropriate resources within the congregation or broader community.
  • Delivered thought-provoking sermons that encouraged congregants to challenge their beliefs and grow spiritually.
  • Led programs such as worship, study, fellowship, and service opportunities.
  • Passionate about learning and committed to continual improvement.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed strong communication and organizational skills through working on group projects.

Cook Manager

Saint Stephen Christian Academy
08.2013 - 09.2014
  • Evaluated employee performance regularly, providing constructive feedback aimed at improving overall skill set and kitchen efficiency.
  • Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Developed unique events and special promotions to drive sales.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Conducted regular inventory audits to identify discrepancies and prevent stock shortages affecting menu availability.
  • Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
  • Pitched in to work line during busy periods or in place of sick employees.
  • Improved team morale by fostering open communication and encouraging professional growth among staff members.
  • Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Collaborated with other kitchen staff to ensure smooth operations during peak meal times.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Motivated staff to perform at peak efficiency and quality.
  • Consistently met budgetary goals through careful management of food costs and labor expenses.
  • Maintained a high standard of cleanliness, ensuring a safe and sanitary work environment for staff and customers.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Assisted in menu planning by researching industry trends, analyzing customer feedback, and recommending recipe adjustments accordingly.
  • Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
  • Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Maximized quality assurance by completing frequent line checks.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Purchased food and cultivated strong vendor relationships.

Cook's Assistant

Tri-Cities High School
09.2003 - 09.2005
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Plated and garnished dishes for uniform presentation standards.
  • Stocked and rotated food items according to expiration dates.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Placed orders to restock items before supplies ran out.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Community Outreach Liaison

East Point Community Action Team
04.2001 - 02.2003
  • Enhanced community engagement by organizing and leading educational events and workshops.
  • Strengthened relationships with local organizations through regular communication and collaborative initiatives.
  • Increased public awareness of available resources by developing and distributing informative materials.
  • Improved community participation in programs by creating targeted outreach strategies tailored to specific demographics.
  • Provided support to individuals seeking assistance, connecting them with appropriate services and resources within the community.
  • Collaborated with team members to develop innovative approaches to address pressing community concerns effectively.
  • Facilitated partnerships between diverse stakeholders, fostering a sense of unity among different groups within the community.
  • Participated in grant writing efforts that secured funding for vital programs aimed at improving overall quality of life within the community.
  • Maintained detailed records of outreach activities, providing valuable data for future planning and performance evaluations.
  • Connected individuals with available and relevant resources.

Manager

HMSHost
03.1996 - 03.2001
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Education

Certificate of Biblical Achievement - Biblical Studies

Jake School of Divinty
Dallas, TX
11.2024

High School Diploma -

Frederick Douglass High School
Atlanta. GA
05.1970

Skills

  • Community Partnerships
  • English
  • Community Resources
  • Work Planning and Organization
  • Social Services
  • Community Networking
  • Problem-Solving

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 2 staff members.

Certification

  • Ministry License -June 27, 2004
  • Neighborhood Leadership Institute Curriculum @ The University og Georgia May 2004
  • The Art , Science of Grant Writing, August 2004
  • Established a infrastructure to serve ex- offenders, their families, the homeless, Veteran's and other support . May 2005
  • Established successfully relationships and collaborations with: East Point Action Team, Inc, Hosea Feed the Hungry, Ga State Pardon and Parole Board, Hands on Atlanta, United Way of Greater Atlanta, South Fulton Coalition numerous others. '

Affiliations

  • St Stephen MBC, Ministerial Staff, Christian Women in Action, Deaconess, Usher and Mothers Board, Senior Choir, Sunday School, Bible Study, Christian Education Department, Prayer Line and Board of Director and other Ministries.

Additional Information

C.W.I.A Outstanding Member Award, Ga. Outstanding Citizen Award and American Business Women's Citizen of the Year Award. More upon request

Timeline

Community Liaison

HSCP ( Ga. Department Of Community Affairs)
01.2022 - Current

Assistant Pastor

St Stephen MBC
06.2018 - 10.2023

Cook Manager

Saint Stephen Christian Academy
08.2013 - 09.2014

Community Service Leader

Pardon And Parole
02.2006 - Current

Cook's Assistant

Tri-Cities High School
09.2003 - 09.2005

Case Manager

Jesus Set The Captive Free
04.2001 - Current

Community Outreach Liaison

East Point Community Action Team
04.2001 - 02.2003

Manager

HMSHost
03.1996 - 03.2001

Certificate of Biblical Achievement - Biblical Studies

Jake School of Divinty

High School Diploma -

Frederick Douglass High School

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Barbara Williams