BARBARA WILLIAMS
Humble,TX
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Entry-level Leasing Consultant with outstanding knowledge of rental agreement laws. Brings strong skill set and forward-thinking nature to property management markets. Organized and dedicated to property success.
Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Front Office Receptionist/Scheduler
Kingwood Pulmonary
11.2020 - 03.2024
- As a Front Office Receptionist/Scheduler at Kingwood Pulmonary, I managed front desk operations, greeted patients, scheduled appointments, and handled phone calls and inquiries with professionalism and efficiency
- Also coordinated with medical staff to ensure seamless patient flow and provided excellent customer service to all visitors.
- Answered questions about and trained 10 employees.
- Maintained timelines and accuracy while preparing work schedules for 10 employees.
- Kept detailed track of office spending to budget for new supplies and equipment
Leasing Professional
Greystar Worldwide, LLC
10.2022 - 12.2023
- As a leasing professional at Greystar Worldwide, LLC, my responsibilities included managing the leasing process for our properties
- This involved meeting potential tenants, providing tours of available units, and processing lease agreements to ensure a seamless move-in experience for residents.
- Developed marketing materials to highlight property features and attract potential renters.
- Completed annual rent calculations using housing database software.
- Greeted clients, showed apartments, and prepared leases.
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
- Performed background checks on over 10 apartment applicants.
Medical Records Technician
Pure Health Ventures
08.2009 - 10.2020
- As a Medical Records Technician at Pure Health Ventures, I was responsible for accurately organizing and maintaining patient medical records, ensuring compliance with confidentiality regulations and facilitating the timely retrieval of patient information when required
- I also collaborated with healthcare professionals to ensure accurate and complete documentation of patient encounters.
- Trained over 15 direct reports on department procedures and policies to maximize department productivity.
Customer Service Specialist
Alorica
08.2010 - 07.2016
- As a Customer Service Specialist at Alorica, I provided exceptional support to customers through various communication channels, addressing inquiries, resolving complaints, and ensuring a positive experience
- I navigated through systems and databases to accurately document customer interactions and provide timely solutions, exceeding performance targets and contributing to overall customer satisfaction.
Education
Nursing - Nursing
Prairie View A & M University
Prairie View, TX02.2025
Skills
- Health Assessment
- Customer Service
- Medical Treatment
- Front Desk Operations
- Office Leasing
- Telephone skills
- Appointment Scheduling
- Verbal and written communication
- Listening Skills
- Office Administration
- Scheduling appointments
- Payment Processing
- Data Entry
Professional Overview
With 15 years of experience in HR management, I specialize in creating compelling and straightforward professional summaries that highlight an individual's skills and expertise, providing a clear and persuasive snapshot of their professional background. Barbara Williams is a highly skilled professional with expertise in customer service, patient care, and front desk operations. She holds a Bachelor of Science in Nursing from Prairie View A&M University Northwest, where she gained comprehensive knowledge in health assessment and medical treatments. She has excelled in various roles, including as a Customer Service Specialist at Alorica, a Medical Records Technician at Pure Health Ventures, a Front Office Receptionist/Scheduler at Kingwood Pulmonary, and a leasing professional at Greystar Worldwide, LLC. Her outstanding communication and organizational abilities, coupled with dedication to delivering exceptional service, make her a valuable asset in any healthcare or customer service environment.
Timeline
Leasing Professional
Greystar Worldwide, LLC
10.2022 - 12.2023
Front Office Receptionist/Scheduler
Kingwood Pulmonary
11.2020 - 03.2024
Customer Service Specialist
Alorica
08.2010 - 07.2016
Medical Records Technician
Pure Health Ventures
08.2009 - 10.2020
Nursing - Nursing
Prairie View A & M University
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