Barbara Williams
Shepherdsville,KY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Childcare Director
Southside Christian Childcare
04.2015 - 06.2024
- Engaged with parents and families to build positive relationships for children to thrive.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Established strong relationships with parents through open communication and regular updates on child progress.
- Ensured compliance with all relevant licensing requirements by maintaining detailed documentation and submitting timely reports as necessary.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Coordinated special events and field trips that enriched children''s learning experiences outside the classroom setting.
Receptionist / Event Planner
St. Matthews Catering
06.2007 - 03.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted in event planning and execution, ensuring seamless operation of company functions.
- Streamlined invoice processing to ensure timely payments and financial operations.
- Collected payments, processed transactions and updated relevant records.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Developed and distributed event surveys to gather feedback and assess event success.
- Setup and decorate Banquet Hall according to clients specifications.
Education
High School Diploma -
Southern High School
Louisville, Kentucky05.1999
Skills
- Parental Engagement
- Regulatory Compliance
- Critical Thinking
- Attention to Detail
- Multitasking Abilities
- Organizational Skills
Timeline
Childcare Director
Southside Christian Childcare
04.2015 - 06.2024
Receptionist / Event Planner
St. Matthews Catering
06.2007 - 03.2015
High School Diploma -
Southern High School
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