Barbara Williamson
Vero Beach,FL
Summary
Accomplished operations management professional with a broad scope of experience driving business development, financial administration, and staff productivity in retail hospitality environments. Cultivate strong client and vendor relations through contract negotiation. Facilitate policy/program development. Oversee all aspects of operations including HR, financial/accounting, sales, inventory control, and marketing.
Overview
28
28
years of professional experience
1
1
Certificate
Work History
Lead Teller Operations Specialist
JP Morgan & Chase
Vero Beach, FL
08.2020 - Current
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Adhered to financial services security and audit procedures.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Transmitted orders to supply cash to meet daily needs.
- Built and maintained client relationships through quality, personalized interactions.
- Trained employees on cash drawer operation.
Preschool Teacher
First Presbyterian Preschool
Vero Beach, FL
08.2016 - 08.2021
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Implemented hands-on, play-based strategies for experiential learning.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
- Adapted instructional techniques according to student learning styles and progress.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
Teacher Substitute
Imagine South Vero Charter
Vero Beach, FL
08.2012 - 08.2016
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Provided notes and reports on school day activities to primary teacher.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
Education
Associate of Science - Education
University of Phoenix
Tempe, AZ05.2015
Skills
- Operations Management
- Customer Service
- Project Management
- Process Enhancements and Revisions
- Relationship Building
- Continuous Improvement
- Receiving Policies and Procedures
- Team Support
Timeline
Lead Teller Operations Specialist
JP Morgan & Chase
08.2020 - Current
Preschool Teacher
First Presbyterian Preschool
08.2016 - 08.2021
Teacher Substitute
Imagine South Vero Charter
08.2012 - 08.2016
Associate of Science - Education
University of Phoenix
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Recognized as Employee of the Year for outstanding performance and team contributions.
- Led team to achieve customer service goals every quarter, earning recognition from upper management and financial reward.
Certification
- Licensed,Notary of the Public
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