Barbara Witz
Rockford,IL
Summary
Eager to learn new skills and advance knowledge with hands-on experience. Proficient computer skills and customer service. Enthusiastic worker with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology.
Highly skilled Phlebotomist possessing relevant experience in fast-paced healthcare environments. Strong abilities in patient care, quality control and data management make for efficient and safe blood collection procedures. Demonstrated skills in building rapport with diverse patients, ensuring comfort during venipuncture processes. Previous roles have resulted in increased efficiency and improved patient satisfaction rates.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Phlebotomist
Rock River Valley Blood Center
Rockford , IL
03.2023 - Current
- Completed training to locate veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Maintained a sterile, safe, and organized work environment.
- Performed venipuncture and other blood collection procedures according to established protocols per FDA and AABB guidelines.
- I advanced my position by completing all necessary training for apheresis to collect platelets and plasma donations.
- Promoted to assistant supervisor March 2025. My responsibilities now include being a key holder, in charge of staff when needed to complete a successful venipuncture with a challenging donor draw.
Financial Assistant
Bryden Motors Inc
Beloit, WI
05.2016 - 08.2020
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Analyzed applicants' financial status, credit to determine feasibility of granting loan.
- Generated & Managed financial forms & submitted credit applications to banks.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Finalized documents with the customer for their purchase.
- Recognized by management for providing exceptional customer service.
- Earned reputation for good attendance and hard work.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Verified contract funding.
Waitress/Hostess
Johns Restaurant
Rockford, IL
03.2013 - 05.2016
- Trained new employees to the necessary procedures.
- Worked under strict deadlines and responded to service requests.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Sales Associate
Great Hang-Ups
Rockford, IL
05.2013 - 03.2015
- Worked as a team member performing cashier duties, product assistance.
- Regularly sought opportunities to up sale and add on additional merchandise.
- Organized the store by returning all merchandise to its proper place.
Cashier
Woodmans Food Markets
Rockford, IL
09.2008 - 12.2014
- Responsible for customer sales transactions in a timely manner and assuring high level of customer service.
- Cross-trained and provided back-up for other customer service representatives when needed.
- Processed customer payments quickly and returned exact change and receipts.
Education
High School Diploma -
Jefferson High School
Rockford, IL4 2008
Skills
- Sterile techniques
- Apheresis procedures
- Planning and coordination
- Blood collection procedures meeting all guidelines
- Hemoglobin testing
- Venipuncture expertise
- Staff supervision
- Time management
- Patient care
- Computer proficiency
- Adaptive team player
Timeline
Phlebotomist
Rock River Valley Blood Center
03.2023 - Current
Financial Assistant
Bryden Motors Inc
05.2016 - 08.2020
Sales Associate
Great Hang-Ups
05.2013 - 03.2015
Waitress/Hostess
Johns Restaurant
03.2013 - 05.2016
Cashier
Woodmans Food Markets
09.2008 - 12.2014
High School Diploma -
Jefferson High School
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