Summary

Overview

Work History

Education

Skills

Timeline

Barbara Wolfe

Newburgh,NY

Summary

At Sigma-Tremblay, I leveraged my technical expertise and interpersonal skills to enhance customer satisfaction and drive solutions, achieving significant cost savings. Known for multitasking and maintaining composure under pressure, I excel in customer relations and problem-solving, consistently exceeding service goals.

Overview

4

4

years of professional experience

Work History

Sigma-Tremblay

John Tremblay

4 Delavergne Avenue, NY

04.2021 - Current

Provided excellent service and attention to customers when face-to-face or through phone conversations.
Achieved cost-savings by developing functional solutions to problems.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Prioritized and organized tasks to efficiently accomplish service goals.
Assisted with customer requests and answered questions to improve satisfaction.
Identified needs of customers promptly and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Exceeded customer satisfaction by finding creative solutions to problems.
Completed day-to-day duties accurately and efficiently.
Utilized various software and tools to streamline processes and optimize performance.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

Associate of Arts - Nursing

Orange County Community College

Middletown, NY

05-1979

Skills

Multitasking
Calm under pressure
First Aid/CPR

Customer relations
Interpersonal communication
Organizational skills

Timeline

Sigma-Tremblay

John Tremblay

04.2021 - Current

Associate of Arts - Nursing

Orange County Community College