Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Barbara A. Clouser

105 Rocky Lane, Fairmont,WV

Summary

An innovative and highly motivated - outside of the box thinking - acquisition professional that brings 20 years of procurement successes and 29 years of government experience. I am seeking a position where my extensive procurement experience and commercial awareness, through years of vendor engagement, will provide the governments changing environment and needs with operational results that add value to both the mission and the taxpayer.




Overview

20
20
years of professional experience
1
1
Certification

Work History

Small Business Specialist

Federal Bureau Of Investigation, FBI
07.2019 - Current
  • Tracked goals/accomplishments and generated reports to evaluate specific business requirements.
  • Developed and implemented small business governance policies and procedures.
  • Independent and unbiased of procurement with mission focus -always.
  • Facilitated internal trainings, workshops and seminars on best practices, law, regulation and policy for conducting business with small companies.
  • Presented at numerous Industry and FBI events annually providing grass roots education on "How to Do Business with the FBI"
  • Managed a diverse portfolio of small businesses spanning multiple industries, demonstrating adaptability and versatility as a Small Business Specialist.
  • Serve as Subject Matter Expert in formulation of acquisition strategies and socioeconomic programs.
  • Increased client satisfaction by providing personalized small business solutions and support.
  • Conducted comprehensive market research for informed decision-making and strategic planning.
  • Established strong working relationships with key industry stakeholders to build partnerships and expand networking opportunities for clients.
  • Enhanced small business growth through targeted marketing strategies.
  • Coordinated events that showcased small businesses, driving awareness of their products/services within the community, leading to increased sales opportunities.
  • Acted as an advocate for the small business community through participation in Federal, state and local government initiatives or policy discussions related to economic development issues affecting the sector.

Industry Outreach Lead

Federal Bureau Of Investigation, FBI
03.2017 - Current
  • Created the FBI's Vendor Engagement Team to serve as the single interface for industry's first interaction with acquisition inquiries.
  • Initiated the concept for the FBI's BIZ.FBI.gov interactive web-portal for industry engagement, capability submissions and demo requests.
  • Interact with approximately 10,000 industry stakeholders annually providing education, educating on FBI requirements and identifying capabilities within the commercial marketplace.
  • Developed the FBI's first Vendor Engagement / Communication Plan to provide standard operating procedures - serves as current policy.
  • Mentored procurement staff and customers, helping them develop essential skills needed for success in their roles through hands-on training sessions, event attendance and participation.
  • Oversee internal stakeholder requests for in-person and virtual vendor events for general and specific requirement engagements.
  • Participated in industry conferences and events, expanding professional network and staying up-to-date on latest developments.
  • Presented as Key Note speaker, panel discussion member, table top event attendee and small business match making events both in person and virtually.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Established strong relationships with other Department of Justice, Collegiate and Department of Defense organizations as well as covert groups for collaboration and expansion of vendor pool resources and processes sharing.
  • Provide regular and recurring trainings to ensure adherence to policy, regulation and law, of all FBI stakeholders, in their interactions with Industry.
  • Creatively develop internal policy and processes where there is no policy or regulation.
  • Contributed to business development efforts by identifying potential resource areas based on market trends and competitive landscape.
  • Facilitate and lead vendor demonstrations and presentations to customer stakeholders.
  • Identified emerging industry trends through extensive research, resulting in more accurate forecasting for clients.
  • Established a strong reputation as a trusted advisor among key stakeholders due to consistent delivery of superior results.
  • Have established a superior reputation with industry partners through honest information and prompt responsiveness.
  • Worked effectively in fast-paced environments.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Proven ability to develop and implement creative solutions to complex problems.

Contracting Officer

Federal Bureau Of Investigation, FBI
10.2003 - Current
  • Perform all contracting operations cradle to grave.
  • Have completed acquisitions from micro-purchase threshold to $30B Blanket Purchase Order.
  • Mentored and trained junior Contracting Specialists in best practices and provided guidance on complex contracting issues aon regular schedule and as needed basis.
  • Procured a variety of commodities to include professional services, automotive, Telecommunications, facilities, Information Technology products and services, events, development efforts, classified contracts and more.
  • Experienced awarding BPAs, FFRDCs, IDIQs, MOUs, URAC, Cooperative Agreements, Delivery Orders With Options, (DOWO), SEWP Catalogs, Interagency Agreements, Sole Source awards, T&M, LH, FFP types, Cost type, incentive and award fee contracts.
  • Created both internal and strategically sourced contracts open for use by other government agencies.
  • Conducted all pre and post award activities including: discussions, negotiations, debriefings, source selections, cost and price analysis, cost technical trade off and generated best value decision documents and fair and reasonable price determinations.
  • Liaison with all levels of agency responsibility as well as with industry, professional organizations, and other government agencies.
  • Successfully fought and had dismissed by GAO the only two protests I ever received.
  • Accurately validate, commit and obligate funding and comply with the accounting regulations for program/sub-program, sub-object classifications and funding types.
  • Strictly adhere with FAR and Appropriation Laws.
  • Ensure all applicable security requirements for the intelligence community are applied and followed.
  • Respond to divisional requests, audits, FOIA and Congressional Inquiries and OMB 300 requests.
  • Innovative and creative in contracting style to meet the mission.
  • Excellent communication skills -both written and oral, with the ability and experience to present to all levels of authority be it internal or external.
  • Persuasive and successful in changing policy and processes to streamline acquisition operations.
  • Maintained accurate records of all contractual agreements to ensure proper documentation for future reference or audits.

Competition Advocate

Federal Bureau Of Investigation, FBI
02.2020 - 05.2023
  • Promoted the acquisition of commercial products services
  • Reviewed acquisition documents to ensure no restriction to competition existed and the quality of FBI solicitation documents was of the highest standards.
  • Encouraged and recommended full and open competition when practical.
  • Served as Subject Matter Expert for OMB Category Management and Best In Class Methodologies.
  • Conducted trainings and workshops for procurement and customer stakeholders on document creation, proper market research, justifications etc.
  • Researched and relayed changes to regulation and policy to all stakeholders ensuring all staff remained current.
  • Received, addressed and counseled industry partners on competition concerns and issues when presented.
  • Ensure that small business laws and regulations are adhered to.
  • Provided legal support and opinion in accordance with federal regulation and law to acquisition staff.
  • Reviewed contracting operations and identified as well as reported to senior executive management on actions that have been and should be taken to increase acquisition of commercial products and services.
  • Prepared and submitted annul reports to senior agency management activities and new initiatives designed to enhance competition.
  • Developed competitive programs and contests to motivate procurement staff to maximize competition for specifically small businesses but for all industry partners in general.


Business Advisor/Portfolio Manager

Federal Bureau Of Investigation, FBI
01.2017 - 01.2022
  • Served as lead/Subject Matter Expert in transformation of the FBI to Category Management.
  • Improved operational efficiency for clients through detailed analysis of their current processes and recommending adjustments.
  • Reviewed customer requirements and needs and the acquisition cycles to ensure that re-competes and options were completed timely.
  • Provided sound acquisition advise and optional strategy solutions ensuring that all policy, law and regulation was followed.
  • Conducted training via Road Shows and workshops to all FBI customers on Category Management structure and benefits.
  • Developed strong relationships with stakeholders, ensuring trust and open communication throughout the advisory process.
  • Engaged with external entities by presenting the lessons learned, challenges, benefits and operational impacts of a major business transformation.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help the FBI evolve and grow.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Established credibility as a trusted advisor through consistent delivery of high-quality services that generated tangible results for stakeholder's businesses lines.
  • Assisted in marketing campaign design and performance measurement.
  • Collaborated with cross-functional teams to implement successful change management initiatives.
  • Managed diverse portfolios of clientele across various functional areas, demonstrating adaptability and expertise in addressing unique challenges faced by each organization.
  • Strengthened client relationships, conducting regular meetings to review portfolio performance and address concerns.
  • Removed barriers between Procurement and customer stakeholders by "de-mystifying" the acquisition process through transparency and collaboration.

Education

Bachelor of Science - Elementary Education

Fairmont State University
Fairmont, WV
08.1989

Skills

  • Developing customer relationships
  • Follow-up skills
  • Resources Management
  • Building customized solutions
  • Policy and procedure implementation
  • Client Counseling
  • Relationship Building
  • Emerging Technology Tracking
  • Adaptability and Flexibility
  • Process Improvement

Certification

Top Secret Clearance

FAC-C Level II

$10M Warrant

Affiliations

  • FVEY Procurement Knowledge Exchange Group (PKEG)
  • DOJ Small Business Engagement Council
  • DOJ Community of Interest
  • DOJ Justice Acquisition Council

Timeline

Competition Advocate

Federal Bureau Of Investigation, FBI
02.2020 - 05.2023

Small Business Specialist

Federal Bureau Of Investigation, FBI
07.2019 - Current

Industry Outreach Lead

Federal Bureau Of Investigation, FBI
03.2017 - Current

Business Advisor/Portfolio Manager

Federal Bureau Of Investigation, FBI
01.2017 - 01.2022

Contracting Officer

Federal Bureau Of Investigation, FBI
10.2003 - Current

Bachelor of Science - Elementary Education

Fairmont State University

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Barbara A. Clouser