Barbara A. Graham

• Negotiated Sale of RCM Business to Medusind, Inc
• Responsible for Operations- Review company and client financial information on a monthly basis making operational changes as indicated
• Responsible for daily operations based on KPI's

* Days in AR

* The 0-60 percentage

* AR>90 day percentage insurance and pt separated

* Net Collection Rate

* Clean Claims Ratio

• Responded to RFP's; evaluated proposals, negotiated contracts
• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations; integrated stateside team with global team.
• Supported Executive Team in reviewing, identifying and prioritizing strategic initiatives.
• Work with key participants to compile budget forecasting.

• Responsible for founding and operations of a large multi-specialty revenue cycle management company
• Review company and client financial information on a monthly basis making operational changes as indicated
• Responsible for daily operations and strategic planning of a company billing in excess of $60 million with 50 employees to payors annually on behalf of clients
• Identify client prospects and take a lead role in contract negotiations.
• Spearheaded development and implementation of organizational structure to increase efficiency.

• Coordinated and consummated contract negotiations with various payers and competitive vendors to increase revenues while expanding a network forming partner relationships
• Prepared and maintain sales forecasts, sales and operating budgets, and various statistical performance reports, developed sales and operational pro-forma and quotes for new start-up operations
• Interfaced with various governmental entities on multiple professional levels to implement electronic communications between those systems and CBC host system
• Achieved a solid knowledge base of various practice management systems through direct sales efforts to these companies as well as establishing connectivity with these multiple entities
• Organized and managed marketing campaigns and programs; managed telemarketing programs with direct mail campaigns and promotional efforts, and trained, mentored, and coached personnel to become effective in their direct sales efforts
• Designed and coordinated production of written marketing materials, sales collateral, direct mail pieces and campaigns, trade show booth and promotional materials to promote sale of various products
• Developed and maintained sales and marketing plan, competitive analysis, staffing analysis, and coordinating with other team members of the company’s business plan
• Served as a member of the Vendor Advisory Committee with National Electronic Information Corporation(NEIC)
• Responded to, evaluated proposals, negotiated contracts and developed customer contracts.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Analyzed sales and marketing data for improved strategies.

• Organized, maintained and developed the telecommunications company from a zero client base to a client base of 500 covering 29 different states
• Consummated business relationships with multiple software vendors to integrate their practice management system and established connectivity with Claims By Computer
• Responsible for the contract negotiation and sale of company to Harris Methodist Health System a $700 million dollar company.
• Hired and managed employees to maximize productivity while training staff on best practices and protocols.

• Responsible for all aspects of operations and management of physicians multi-doctor clinic
• Developed and maintained a full range of personnel policies and practices for new, start-up operations, and on-going organizations. Coordinated and conducted all patient billing, and collection strategies Maintained account's payable and monthly financial statements
• Performed as liaison between attorney's and CPA's.