Barbara A. Smith

Called customers to survey how pleased they were with their delivery and installation of their GE appliance. Answered any questions or concerns they might have had.

Entered all calls on a spreadsheet daily.

Checked in drivers as they returned back to the warehouse.

R/S any deliveries that were not completed.

Noted that all services were done either added or removed if needed

Adjusted drivers downloads for payroll

Called customers to schedule delivers

Entered all delivery exceptions into system

Checked in returns-verified serial #'s

Scanned new appliances into inventory from GE deliveries

Monitored drivers for on time deliveries, noting any changes in services. Updating GE 3 times during the day.

Tagging returns with barcodes so they can be scanned for inventory

Checked to see that all drivers left on time, Sending an email to all Sales, Customer Service and Management if any trips left late so they could contact customers,

Monitored drivers hours of service. Breaks and in/out times

Informed drivers when physicals and CDL's needed to be updated

Filed all driver logs and DVIR's

Responsible for two-day drivers credit cards. Balanced them with receipts and questioned any discrepancies.

Audited all outbound freight charges for accuracy.

Contacted freight companies to question difference.

Kept a worksheet on freights savings. Sent to Mgmt monthly

Scanned and filed all Kohl's freight invoices.

Responsible for all Safety equipment purchases and warehouse needs

Safety Team Member

Planned and ordered all food for holiday or special occasions