Barbara Ann Tuggle
4315 Burbank Drive Milton,Fla
Summary
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Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Overview
11
11
years of professional experience
Work History
Sales Representative
Goodwill of The Gulf Coast
04.2025 - Current
- Assisted customers with product inquiries and provided accurate information on features and benefits.
- Collaborated with team members to achieve sales targets and enhance customer satisfaction.
- Developed product knowledge through training sessions and hands-on experience with merchandise.
- Processed customer transactions efficiently using point-of-sale systems and maintained cash register accuracy.
- Supported inventory management by restocking shelves and organizing displays for optimal product visibility.
- Engaged with customers to build rapport, ensuring a welcoming shopping environment and encouraging repeat business.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Parts Specialist
O'Rielly's Auto Parts
02.2023 - 04.2025
- Assisted customers in identifying and sourcing parts for various machinery and equipment.
- Maintained inventory accuracy through regular audits and systematic organization of parts.
- Processed orders efficiently, ensuring timely fulfillment and adherence to customer specifications.
- Collaborated with team members to streamline parts retrieval processes, enhancing overall workflow efficiency.
- Provided product knowledge support to customers, facilitating informed purchasing decisions.
- Served customers in-store and by telephone to answer questions and place orders.
Manager
Helping Hands Missions
01.2021 - 03.2023
- Led team to enhance operational efficiency through streamlined workflows and process improvements.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Implemented performance tracking systems to ensure project milestones were met consistently.
- Coordinated scheduling and resource allocation to optimize team productivity and meet deadlines.
- Analyzed operational data to identify trends and recommend strategic adjustments for better outcomes.
- Facilitated cross-department collaboration to align objectives and improve overall project execution.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Cake Decorator/Sales Representative
Milton Bakery
02.2014 - 01.2021
- Designed and decorated custom cakes for various occasions, ensuring alignment with client specifications.
- Managed multiple cake orders simultaneously, prioritizing tasks to meet strict deadlines.
- Collaborated with team members to refine cake designs, enhancing overall presentation quality.
- Implemented new decorating techniques, improving efficiency and creativity in cake production processes.
- Mentored junior decorators on best practices for cake assembly and decoration techniques.
- Developed seasonal design themes that increased customer engagement and sales opportunities.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Precisely arranged display cases throughout workday to highlight finished products.
- Innovated new icing techniques, setting bakery apart from competitors.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Managed display cases to verify freshness and attractiveness of products.
- Built diverse and consistent sales portfolio.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
High School Diploma -
Lochlin Vocational Scool
Milton, FL03-2006
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Sales closing
- Upselling and cross selling
Timeline
Sales Representative
Goodwill of The Gulf Coast
04.2025 - Current
Parts Specialist
O'Rielly's Auto Parts
02.2023 - 04.2025
Manager
Helping Hands Missions
01.2021 - 03.2023
Cake Decorator/Sales Representative
Milton Bakery
02.2014 - 01.2021
High School Diploma -
Lochlin Vocational Scool
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