Barbara Ann Turner

• Assessed case presentations, differential diagnosis and evidence-based practices of each professional.
• Evaluated rotation plans and made improvements to curriculum.
• Provided patients and families with in-depth information about conditions and treatment plans.
• Educated medical professionals on effective strategies for managing acute and long-term requirements of different patients.
• Critiqued knowledge and abilities of medical students and residents.
• Teamed with other physicians, specialists and health care providers to provide well-rounded care for complex cases.
• Engaged with other professionals to impart knowledge and discuss best treatment courses.
• Backup Surgeon for Complex Gynecological surgical cases.

• Manage day to day office operations of 14 physicians involving 3 sub specialties within the department of obstetrics and gynecology in one of the largest centers in DCSM region.
• Ensuring members received quality medical care in a timely and caring manner.
• Managed call and surgical schedules while maintaining office access for 14 physicians.
• Coordination of urgent surgical case management during reduced access to surgical facilities during pandemic.
• Consolidation of physician resources during the hospital deployment of ob/gyn physicians to adult family medicine during the pandemic
• Facilitated opening two subdivisions of ob/gyn department at the Kensington facility-Family Planning service and Maternal Fetal Medicine service.
• Collaborated with Associate Chief on new subdivision of Minimally Invasive Surgery.
• Formulated surgical guidelines for patient selection for outpatient surgical facility
• Assisted in chart reviews of complicated surgical/clinical cases and determined which physicians should be assigned to those cases
• Collaborating with Health Plan Managers that Kensington office consistently made all quality targets.
• Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
• Provided professional tools and support to physicians to achieve their best customer service scores( MPS).
• Responsible for quality assurance surgical chart reviews for the DC/SM region
• Responsible for providing clinical and operational updates to support staff and physicians to maintain a highly functioning office.
• Provided support to each physician to expand their professional development.
• Improved office efficiency by effectively managing internal communications and correspondence.
• Resolve customer service complaints at the center level.

Hospital Medical Board Representative

Assisted in Drafting Medical Staff By-Laws, Hospital Policies and Credentialing.

Function as a Liaison between the Ob/gyn Department and other departments at Holy Cross Hospital

• Manage Peer Review For Obstetrics for Holy Cross Hospital
• Provided Peer Education and Feedback regarding practice standards in obstetrical care in a hospital setting.
• Ensuring state guidelines for quality improvement were being met by the department
• Acted as staff member advocate, encouraging and supporting physicians to identify and resolve conflicts.

• Attended committee meetings to present discuss chart reviews that were brought to the committee through quality assurance guidelines.
• Responsible for reviewing 10-15 charts a month.

• Collected, recorded and maintained patient medical history, reports and examination results.
• Managed Day to Day office operations ensuring patient access to our medical facility.
• Provided and managed direct patient care by conducting physical examinations, evaluations and assessments to determine diagnosis.
• Advised patients concerning diet, activity, hygiene and disease prevention.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.