Summary
Overview
Work History
Education
Skills
Certification
Timeline

Barbara (Bobbie) Triplett, RN, MSN, CLHCBB, VHA-CM

Hertford,NC

Summary

Practice Manager with extensive experience in identifying and mitigating risks for organizations. Recognized for a strong focus on team collaboration and achieving results. Known for flexibility in adapting to changing needs, reliability, and proficiency in regulatory compliance, risk assessment, and strategic planning. Experienced with identifying and assessing potential risks to an organization. Utilizes advanced risk mitigation techniques and strategic planning to safeguard assets. Track record of maintaining regulatory compliance and fostering a culture of continuous improvement. Risk management professional prepared to excel in this role. Proven ability to identify, assess, and mitigate risks, ensuring organizational resilience. Strong focus on collaborative teamwork and delivering results under changing conditions. Adept at developing risk management strategies, conducting thorough analyses, and implementing effective controls. Recognized for reliability, adaptability, and strategic thinking. Thorough and meticulous Financial Risk Specialist accomplished in helping organizations manage investment, industry-specific, and general economic risks. Detail-oriented in reviewing data and identifying impactful trends. Brings great presentation and interpersonal communication skills. Analytical Clinical Risk Manager equipped with an in-depth understanding of financial risks associated with a range of organizational actions. Focused on helping clients limit or balance risk against reward for optimal decision-making. Easily handles complex data to understand potential impacts, break down risk, and develop recommendations. Successful at reviewing suspicious activities and uncovering fraud. Experienced in meticulously and methodically assessing merchant portfolio batches each day. Excellent reporting and documentation skills. Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Possesses versatile skills in project management problem-solving, and collaboration. Brings fresh perspective and a strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Knowledgeable [Desired Position] with background in managing customer relationships across various platforms. Proven ability to enhance customer satisfaction and streamline processes through effective CRM strategies. Demonstrated expertise in data analysis and communication, ensuring seamless team collaboration and customer engagement. Experienced Clinical Risk Manager bringing 15+ years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results. Experienced Clinical Risk Manager bringing 15+ years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Clinical Risk Manager (CRM)

Veteran Administration Medical Center - Chillicoth
03.2008 - 08.2022
  • Conducted thorough analysis of historical data, helping identify patterns and trends in potential risks.
  • Conducted regular audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
  • Developed strong relationships with internal stakeholders, promoting a culture of risk awareness and accountability.
  • Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
  • Collaborated with cross-functional teams to establish effective risk management practices across all business units.
  • Evaluated emerging risks in the market through continuous monitoring and research, enabling proactive response measures.
  • Streamlined communication channels between various departments, ensuring timely sharing of critical risk information.
  • Trained employees on risk management best practices, empowering them to make informed decisions regarding potential risks.

Nurse Manager, Practice Manager, Supervisor

Adena Regional Medical Center
06.1986 - 08.2008
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
  • Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decision-making.
  • Developed and implemented quality improvement initiatives to provide the best possible patient care and identify and address areas of concern.

Adjunct Clinical Instructor

Ohio University School Of Nursing
06.2006 - 01.2007
  • Evaluated student performance through ongoing assessment, providing constructive feedback and promoting academic growth.
  • Facilitated skill development through hands-on clinical training, reinforcing theoretical knowledge with practical application.
  • Managed classroom dynamics effectively, fostering a positive atmosphere conducive to learning while maintaining professionalism at all times.
  • Supervised students during clinical rotations, ensuring adherence to policies and procedures while promoting patient safety and quality care delivery.
  • Promoted cultural competence among students through exposure to diverse patient populations during clinical experiences.
  • Delivered high-quality instruction using a variety of teaching methods tailored to diverse learning styles and individual needs of students.

Staff Nurse - PACU

Ohio Health - Riverside Outpatient Surgery Center
03.2001 - 03.2002
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.

Nurse Manager - Geriatric and Extended Care Unit

Veteran Administration Medical Center -
03.2000 - 03.2001
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
  • Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decision-making.
  • Developed and implemented quality improvement initiatives to provide the best possible patient care and identify and address areas of concern.
  • Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
  • Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
  • Developed and implemented quality improvement initiatives to provide the best possible patient care and identify and address areas of concern.

Education

Master of Science - Nursing

Bellarmine University, Louisville, KY
05.2005

Bachelor of Science - Nursing

Bellarmine University, Louisville, KY
05.2001

Associate of Science - Nursing

Hocking College, Nelsonville, OH
06.1988

Practical Nursing - Nursing

Hocking College, Nelsonville, OH
06.1981

Skills

Oversight of Facility Clinical Risk Management Program

Oversight and Management of Facility Tort Claims Process

Clinical Care Review

Oversight and Management of disclosure processes (Institutional and clinical disclosure)

Oversight and Management of Investigations - Administrative Investigation Boards, Fact-Findings

Oversight and management of Institutional Disclosure process

Adverse Events Review

Survey Readiness preparation

Public Speaking

Trainer

Mentor

Data Analysis

Senior Level Reporting

Certification

Perdue University - Certified Lean Healthcare Black Belt (CLHCBB) Lafayette, IN United States

Technical or occupational certificate 2 / 2014

Credits Earned: Continuing Education Unit


Department of Veteran Affairs - Certified Coaching/Mentoring Training (VHA-CM) Chillicothe, OH United States

Technical or occupational certificate 6 / 2013

Credits Earned: Continuing Education Unit

Major: Certified Coaching/Mentoring Core


Certification: American Society for Healthcare Risk Management: Enterprise Risk Management (ERM) Chicago, IL United States

Technical or occupational certificate 10 / 2017

Credits Earned: Continuing Education Unit


Certification: Enterprise Risk Management (ERM)

American Hospital Association: American Society for Healthcare Risk Management Certification Chicago, IL United States

Technical or occupational certificate 11 / 2016

Credits Earned: Continuing Education Unit


Certification: Certified Professional Healthcare Risk Management (CPHRM)

Xavier University -Certified LEAN Facilitator Cincinnati, OH United States

Technical or occupational certificate 2 / 2010

Credits Earned: Continuing Education Unit


Certified LEAN Facilitator

Department of Veterans Administration - VISN 10 - Leadership

Development Institute Chillicothe, OH United States

Technical or occupational certificate 3 / 2014

Credits Earned: Continuing Education Unit

Major: VISN 10: Leadership Development Institute (LEAD)


Department of Veterans Administration - 10 - Leadership Development Institute Chillicothe, OH United States

Technical or occupational certificate 3 / 2014

Credits Earned: Continuing Education Unit

Major: VISN 10: Leadership Development Institute (LEAD)


Timeline

Clinical Risk Manager (CRM) - Veteran Administration Medical Center - Chillicoth
03.2008 - 08.2022
Adjunct Clinical Instructor - Ohio University School Of Nursing
06.2006 - 01.2007
Staff Nurse - PACU - Ohio Health - Riverside Outpatient Surgery Center
03.2001 - 03.2002
Nurse Manager - Geriatric and Extended Care Unit - Veteran Administration Medical Center -
03.2000 - 03.2001
Nurse Manager, Practice Manager, Supervisor - Adena Regional Medical Center
06.1986 - 08.2008
Bellarmine University - Master of Science, Nursing
Bellarmine University - Bachelor of Science, Nursing
Hocking College - Associate of Science, Nursing
Hocking College - Practical Nursing , Nursing

Perdue University - Certified Lean Healthcare Black Belt (CLHCBB) Lafayette, IN United States

Technical or occupational certificate 2 / 2014

Credits Earned: Continuing Education Unit


Department of Veteran Affairs - Certified Coaching/Mentoring Training (VHA-CM) Chillicothe, OH United States

Technical or occupational certificate 6 / 2013

Credits Earned: Continuing Education Unit

Major: Certified Coaching/Mentoring Core


Certification: American Society for Healthcare Risk Management: Enterprise Risk Management (ERM) Chicago, IL United States

Technical or occupational certificate 10 / 2017

Credits Earned: Continuing Education Unit


Certification: Enterprise Risk Management (ERM)

American Hospital Association: American Society for Healthcare Risk Management Certification Chicago, IL United States

Technical or occupational certificate 11 / 2016

Credits Earned: Continuing Education Unit


Certification: Certified Professional Healthcare Risk Management (CPHRM)

Xavier University -Certified LEAN Facilitator Cincinnati, OH United States

Technical or occupational certificate 2 / 2010

Credits Earned: Continuing Education Unit


Certified LEAN Facilitator

Department of Veterans Administration - VISN 10 - Leadership

Development Institute Chillicothe, OH United States

Technical or occupational certificate 3 / 2014

Credits Earned: Continuing Education Unit

Major: VISN 10: Leadership Development Institute (LEAD)


Department of Veterans Administration - 10 - Leadership Development Institute Chillicothe, OH United States

Technical or occupational certificate 3 / 2014

Credits Earned: Continuing Education Unit

Major: VISN 10: Leadership Development Institute (LEAD)


Barbara (Bobbie) Triplett, RN, MSN, CLHCBB, VHA-CM