Experienced nursing professional currently in a Post-Master's Mental Health Nurse Practitioner program with hopes of becoming a Mental Health Nurse Practitioner for the Department of Veterans Affairs to make a difference in the lives of our veterans.
Overview
31
31
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Emergency Department Clinical Nurse Educator
Department Of Veterans Affairs
Loma Linda, CA
06.2020 - Current
Utilize complex patient care situations to develop staff problem solving and decision- making skills for the emergency room staff including RNs, LVNs, NAs, HCTs, and MTs
Create, coordinate, and provide ongoing staff development programs, performance improvement initiative, and special projects related to staff education and development in the emergency department
Evaluate clinical competency for the nursing staff
Collaborate with preceptors in orienting new grad nurses
Provide annual skills and competency training
Knowledgeable in various educational techniques and principles of adult learning
Conducted the first virtual nursing services orientation using Microsoft technology
Collaborate with ED and acute psychiatric unit (APU) leadership in implementing process change for unit needs
Volunteers as a High Reliability Organization (HRO) trainer and conduct HRO classes
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Communicate openly and collaboratively with all healthcare staff to organize successful patient care.
Collaborate with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Report findings to quality departments after conducting routine ED metric audits and worked with team to devise corrective actions for deficiencies.
Currently covering educator for acute psychiatric unit
Facilitate monthly nursing orientation and moderate sedation
Developed a Nursing Education Calendar which serves as a centralized location for class sign up utilizing Microsoft Teams platform
Participate in various committees that impact patient safety and staff development (see committees section)
Clinical Nurse Instructor, Adjunct faculty
Western Governors University
Costa Mesa, CA
03.2021 - Current
Designated clinical instructor for LVNs employed by the VA pursuing their BSN
Facilitated clinical rotation for med-surg and critical care cohort
Identified preceptors for students
Mentored students in pursuing their educational goals
Evaluated students' clinical performance and graded all clinical assignments
Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning
Designed and distributed feedback forms to continually improve teaching skills and develop stronger connection with students.
Identified academic strengths and obstacles and developed instructional techniques to accommodate different learning styles.
Developed and kindled professional relationships with students to better communicate and enhance instruction.
Developed creative and effective teaching methods for course content to capture students attention.
Organized time, space and resources to balance advanced instruction, challenging workloads and stringent deadlines.
Clinical Nurse Instructor, Adjunct Faculty
Long Beach City College
Long Beach, CA
03.2019 - Current
Responsible for supervising the nursing students in the clinical environment
BRN approved for med-surg.
Assessed student knowledge levels and abilities with detailed assessments.
Monitored progress of each student and provided formal evaluation upon completion of clinical placements.
Identified and assigned appropriate activities and projects to enhance student learning.
Contributed educational and clinical expertise to help optimize training courses and boost student learning.
RN, Emergency Department
Tenet Healthcare Corporation
Fountain Valley, CA
11.2000 - 06.2020
Responsible for nursing process and delivery of patient care (infants, pediatric patients, young adults, adults, geriatric, and OB patients
Makes clinical judgement in an efficient and effective manner
Responsible for assessment treatment and care of patients
Frequently board ICU/DOU/Telemetry patients in the ED
Perform charge nurse, and preceptor roles as needed
Key member of improving ED throughput process and ED workflow to decrease LOS, LWBS, LWOT in the ED and to improve patient satisfaction.
Managed care from admission to discharge.
Provided direct patient care, stabilized patients and determined next course of action.
Advocated for patients by communicating care preferences to practitioners and verifying interventions met treatment goals
Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
Actively participated in ED throughput committee to improve processes and ensure compliance with ED metrics.
Actively participated in patient satisfaction committee to identify gaps related to patient satisfaction and bridge gaps to improve hospital scores
Nurse Recruiter
Department Of Veterans Affairs
Long Beach, CA
04.2017 - 12.2018
Ensure recruitment, appointment, and retention of highly competent nursing staff
Provide professional expertise through consultation, presentation, and participation in professional organizations
Identify recruitment sources, analyzes recruitment data, reporting/forecasting trends, and tracking gains and losses for all nursing staff.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Eliminated process lags with quick onboarding of nurses
Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
Pre-screened resumes prior to sending to unit hiring managers for consideration.
Participated in committees that impact nurse engagement and retention
Clinical Educator
Department Of Veterans Affairs
Long Beach, CA
05.2016 - 05.2017
Managed education programs: school affiliation, NNEI scholarship, interim REDI program coordinator, NSO, AHTP (student stipend)
Created teaching plan for “First Five Minutes” Drill throughout campus
Implemented interdisciplinary “mock code” drills throughout campus using simulation technology.
Implemented new educational techniques to boost student comprehension while reducing learning time.
Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
Instructed and coached students to help overcome academic issues and personal challenges.
Provided immediate and constructive feedback to students individually and as group.
Developed and implemented "First Five Minute Drill" for the resuscitation committee and conducted mock codes and interdisciplinary mock codes throughout the facility
Actively participated in resuscitation committee to improve staff interventions during a code situation
Clinical Documentation Specialist
Memorial Healthcare
Fountain Valley, CA
08.2015 - 05.2017
Provided clinically based concurrent and retrospective review of inpatient medical records to evaluate the documentation and utilization of acute care services
Facilitated appropriate physician documentation of care to accurately reflect patient severity of illness and risk of mortality
Played a significant role in obtaining accurate and compliant reimbursement for acute care services and in reporting quality of care outcomes
Familiar with coding concepts and coding software (3M 360 software) and working knowledge of Medicare reimbursement system and coding structures/national coding guidelines
Possess knowledge of care delivery documentation systems and related medical record documents
Possess knowledge of age-specific needs and the elements of disease processes and related procedures
Possess strong broad-based clinical knowledge and understanding of pathology/physiology of disease processes.
Queried physicians regarding missing or unclear health record documentation and requested further information for clarification purposes.
Communicated with physicians, nurses and other caregivers to explain importance of accurate and clear documentation.
Clinical Educator for Emergency Department and ICU
Martin Luther King Jr Hospital
Los Angeles, CA
01.2015 - 07.2015
Provided training to all staff prior to opening of hospital
Conducted Nursing Orientation
Created competencies for all new medical equipment for staff
Played a key role in TJC, DHS, and CMS survey compliance in relation to education of staff
Created continuing education modules utilizing Healthstream (web-based program)
Implemented new educational techniques to boost student comprehension while reducing learning time.
Provided immediate and constructive feedback to students individually and as group.
Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
Defined and articulated goal learning outcomes, performance metrics and changes to improve student learning.
Collaborated with other instructors to implement best practices to enhance student learning.
Clinical Informatics Specialist
Sharp Healthcare
San Diego, CA
01.2014 - 01.2015
Ensured the completion and effectiveness of assessing, planning, implementation, evaluation and optimization of the nursing informatics projects
Collaborated with clinical department directors, nurse managers, CNSs and clinical experts, physicians and other key staff in overall project evaluation
Identified key benchmarks for use in evaluation
Initiated and directed planning related to project development including the identification of project objectives, expected outcomes, resource requirements and evaluation strategies
Contributed to the design and conduct of evidence-based practice and quality improvement activities related to the care with patients and their families
Coordinated system parameters and project designs with the Director, Nursing Informatics, project teams and/or vendors
Provided program management for nursing informatics projects including, but not limited to:
Assessed unit and department technology needs
Coordinated orientation classes at implementation
Provided ongoing end user education
Developed system related policies and procedures
Collaborated with the appropriate department teams and directors to confirm staff involvement and competency for projects as appropriate
Provided support to nursing staff for relevant technologies through regular clinical rounds
Provided support for daily system operations for relevant technologies
Ensured that reliable data are being reported in patient care services information systems through the use of nurse auditors and inter-rater reliability testing on a frequency as appropriate for the assigned project
Facilitated a safe practice environment for interdisciplinary team members use of technology
Established collaborative relationships with other members of the health care team for effective interdisciplinary care
Evaluated current interventions and emerging technologies to ensure implementation of strategies that promote viable data, cost, safety, and quality outcomes
Provided a nursing perspective and articulated nursing needs related to integration of technology in patient care delivery
Developed policy and procedure to support practice implementation and modification as necessary
Evaluated necessary changes in nursing clinical practice and workflow as related to technology, including new functionality and functional applications
Analyzed processes and implemented necessary process improvements related to technology inventory and lifespan; obtains and analyzes data related to the quantity of devices needed to meet clinical demands
Evaluated practice setting suitability for use of technology with the goal of ultimately achieving one standard of care
Evaluated outcomes of technology use including but not limited to feedback from users and impact on improved patient safety.
Education
Bachelor of Science - Nursing
University of Phoenix
01.2010 - 01.2012
Associate Degree - Nursing
Long Beach City College
Post-Master's Mental Health Nurse Practitioner -
West Coast University
Master of Science - Nursing/Informatics
University of Phoenix
Costa Mesa
01.2012 - 03.2014
Licensure
CA RN license 467348, currently active
Certification
Certification in Emergency Nursing
Committees
Nurse Practice Council (VA Loma Linda)
Critical Care Committee (VA Loma Linda)
Blood Usage Committee (VA Loma Linda)
Fall Prevention Committee (VA Loma Linda)
HRO committee (VA Loma Linda)
Resuscitation Committee (VA Long Beach)
Nurse Engagement Committee (VA Long Beach)
ED Throughput Committee (Tenet)
Patient Satisfaction Committee (Tenet)
Professional Affiliation
Emergency Nurses Association Orange County Chapter
Timeline
Clinical Nurse Instructor, Adjunct faculty
Western Governors University
03.2021 - Current
Emergency Department Clinical Nurse Educator
Department Of Veterans Affairs
06.2020 - Current
Clinical Nurse Instructor, Adjunct Faculty
Long Beach City College
03.2019 - Current
Nurse Recruiter
Department Of Veterans Affairs
04.2017 - 12.2018
Clinical Educator
Department Of Veterans Affairs
05.2016 - 05.2017
Clinical Documentation Specialist
Memorial Healthcare
08.2015 - 05.2017
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