Mediator with extensive experience at Pacific Association of Realtors, specializing in conflict resolution and settlement agreement drafting. Demonstrated negotiation skills enhance mutual understanding and drive successful outcomes. Recognized for maintaining confidentiality and utilizing effective communication strategies to achieve amicable resolutions. Committed to excellence in legal document preparation and ensuring client satisfaction.
Advocate, investigate, and resolve complaints, concerns, or grievances received from elderly and mental health clients about rights violations, and coordinate efforts with other agencies as needed. Visited and monitored facilities for compliance with clients' rights laws, regulations, and policies. Ensure that clients, staff, owners, and administrators are informed of the rights of persons with mental illness.