Polished, professional administrative assistant offering proven experience providing customer support. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship and partnership-building skills—listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes. Demonstrated customer service excellence, decision making, and strategic planning ability. Possess a collaborative approach in leadership with the aptitude to encourage a team-oriented environment while imparting knowledge to others on how to increase productivity. Armed with strong communication and interpersonal skills to establish and maintain rapport with clients and staff. Proficient in Microsoft Office tools, data entry, property management, marketing, client analysis, contracts / leases, software application, and the use and application of social media.