BARBARA JEAN DAVIDSON
Data Entry Specialist, Receptionist, Administrative Assistant
Harrisburg,PA
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Data Entry Specialist
Maximus, Inc.
Harrisburg, PA
11.2019 - Current
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
- Print and mailed out 50-100 letters to clients and physicians on daily basis.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Reviewed completed work for compliance with regulations.
Senior Ad Consultant
New York Amsterdam News
New York, NY
11.2005 - 06.2018
- Managed over 50 -75 customer, Agency calls per day.
- Assist customers with imputing information on Ads to be placed in Classified.
- Create ads for renting Apartments, Rooms, Co-Ops, Condos, Help Wanted, Houses for Sale, Legal Ads (LLC's), Divorces and Public Notices and Display Ads.
- Prepare all paperwork for Legal Affidavits to be mailed to customers and Ad Agencies.
- Create and maintained all filing system for Ads and billing.
- Assist V.P. of Sales and Marketing and Department Manager of All billing and Accounts Payable.
- Assisted at Receptionist desk, Distributing daily mail, processing all checks and cash for daily bank deposits.
Switchboard Operator
Grey Avertising
New York, NY
03.2001 - 11.2005
- Managed 20-line switchboard system for busy Advertising Agency.
- Answered calls on first ring and engaged customers with friendly, professional demeanor.
- Connected callers with appropriate professional, department or business
- Supported customers by managing 3000 calls per day efficiently while maintaining professionalism and upbeat tone.
- Operated switchboard and routed incoming calls to appropriate departments.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Documented messages and forwarded to correct individual.
- Coordinated general corporate messaging and voicemail for organization with over two thousand employees.
Administrative Assistant
Macys Department Store
New York, NY
12.1987 - 07.1999
- Assisted Director and Chief of Engineering.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Input three to five hundred work orders weekly in Maximo System.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Senior Accounts Payable Specialist
Macys Department Store
New York, NY
12.1987 - 07.1999
- Provided assistant to Construction Manager.
- Performed data and file management.
- Communicated with vendors to resolve discrepancies impeding payments.
- Provided accounts payable expertise to managers and staff members.
- Reviewed and submitted purchase orders for equipment, supplies and professional services.
- Reviewed each invoice and requisitions for payment approval.
- Prepared checks and assisted with payroll duties
- Answered 50 - 60 calls on daily basis.
Office Assistant
Macys Department Store
New York, NY
12.1987 - 07.1999
- Provided clerical support, addressing routine and special requirements
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Payroll for 150 Housekeeping employees.
- Prepared and managed monthly budget.
- Order all cleaning supplies for housekeeping staff.
Switchboard Operator
Macys Department Store
New York, NY
12.1987 - 07.1999
- Managed 8-line switchboard and paging system for busy Retail store.
- Connected callers with appropriate professional, department or business
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Announced important information and emergency notifications over PA system.
- Documented messages and forwarded to correct individual.
- Handled all calls concerning floods, fires, elevators, escalators problems by directing all calls to proper building Managers on call as well as head Managers in each department.
Education
Clerk Typist Certificate - Typing, Writing, English
Crown Business Institute
Brooklyn, NY01.1984
High School Diploma -
Franklin K. Lane
Jamaica, NY06.1983
Skills
- Accounts Payable and Accounts Receivable
- Efficient Data Entry
- Correspondence Typing
- Clerical Support
- Office Supplies and Inventory
- Filing Procedures
- Customer Inquiries
Certification
Clerk Typist Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The supernatural is the natural not yet explained.
Elbert Hubbard
Timeline
Data Entry Specialist
Maximus, Inc.
11.2019 - Current
Senior Ad Consultant
New York Amsterdam News
11.2005 - 06.2018
Switchboard Operator
Grey Avertising
03.2001 - 11.2005
Administrative Assistant
Macys Department Store
12.1987 - 07.1999
Senior Accounts Payable Specialist
Macys Department Store
12.1987 - 07.1999
Office Assistant
Macys Department Store
12.1987 - 07.1999
Switchboard Operator
Macys Department Store
12.1987 - 07.1999
Clerk Typist Certificate - Typing, Writing, English
Crown Business Institute
High School Diploma -
Franklin K. Lane
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