Barbara Patricia Cabello
Insure Agent
Atlanta,GA
Summary
Dynamic professional with a proven track record in customer service and complaint resolution at Globe Life And Accident Insurance Company. Skilled in problem-solving and fostering positive client experiences, I excel in enhancing satisfaction and driving brand awareness through strategic marketing initiatives. Committed to continuous improvement and organizational excellence.
Insightful Insurance Sales Agent bringing years of insurance product and policy management expertise to growing organization. Focused and analytical with passion for client satisfaction and team goal achievement.
Overview
6
6
years of professional experience
2
2
Languages
Work History
AGENTE DE SEGURO
Globe Life And Accident Insurance Company
06.2024 - 04.2025
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
Marketing Manager
Nina Accidentes
05.2024 - 09.2024
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
ATENCION AL CLIENTE
EL AZTECA RESTAURANT
02.2023 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
MANAGER
El Paisano Restaurant
08.2021 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
Gerente
Hotel Indigo Atlanta
01.2019 - 11.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
No Degree - Comunicacion Social
Santa Maria Nucleo Oriente
Venezuela 05.2001 -
High School Diploma -
E.U. Don Bosco Nueva Barcelona
Venezuela 05.2001 -
Skills
Problem-solving
Timeline
AGENTE DE SEGURO
Globe Life And Accident Insurance Company
06.2024 - 04.2025
Marketing Manager
Nina Accidentes
05.2024 - 09.2024
ATENCION AL CLIENTE
EL AZTECA RESTAURANT
02.2023 - 03.2024
MANAGER
El Paisano Restaurant
08.2021 - 05.2023
Gerente
Hotel Indigo Atlanta
01.2019 - 11.2021
No Degree - Comunicacion Social
Santa Maria Nucleo Oriente
05.2001 -
High School Diploma -
E.U. Don Bosco Nueva Barcelona
05.2001 -
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