Barbara S. Field
Bakersfield,CA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Punctual and honest cashier with solid background in retail environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
29
29
years of professional experience
Work History
Receiving Clerk
Hallmark
05.2019 - 04.2021
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Entered items into inventory and ticketed each item with the store's barcode. The store had multiple vendors and the daily shipments could vary between 10 to 100+ boxes on any given day.
Shift Supervisor
Hallmark
11.2018 - 05.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Handled any customer complaints or questions pertaining to items being in stock, search for a specific gift or deescalating complaints.
- Worked a cash register during every holiday season due to ability to stay calm during high volume customer activity.
Public Safety Dispatcher
California Highway Patrol
07.1992 - 09.2017
- Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
- Collaborated with other public safety agencies during joint operations, ensuring effective communication and resource allocation.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
- Handled sensitive information with discretion, adhering to confidentiality guidelines and protecting privacy rights.
- Supported fellow dispatchers during high-stress situations, promoting teamwork, and fostering a positive work environment.
Education
High School Diploma -
Bakersfield High School
Bakersfield, CA06.1978
Associate of Arts - Ag Business
Bakersfield College
Bakersfield, CASkills
- Customer-Oriented
- Cash handling expertise
- Conflict resolution techniques
- Safety awareness
- Shift Paperwork Completion
- Sales expertise
- Typing Speed
- Information Gathering
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Material Handling
- Decision-Making
- Data Entry
Timeline
Receiving Clerk
Hallmark
05.2019 - 04.2021
Shift Supervisor
Hallmark
11.2018 - 05.2019
Public Safety Dispatcher
California Highway Patrol
07.1992 - 09.2017
Associate of Arts - Ag Business
Bakersfield College
High School Diploma -
Bakersfield High School
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