Barbaro Manzo

I worked as a customer service and cashier

• Maintained cleanliness and organization of guest rooms and common areas to enhance guest satisfaction.
• Conducted thorough inspections of rooms post-cleaning to ensure adherence to quality standards.
• Utilized various cleaning equipment and chemicals safely according to established protocols.
• Assisted in training new housekeeping staff on proper cleaning procedures and hotel standards.
• Responded promptly to guest requests for additional amenities or services, ensuring timely delivery.
• Managed inventory of cleaning supplies, reporting shortages to ensure adequate stock levels are maintained.
• Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
• Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
• Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
• Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
• Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
• Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
• Maintained an organized inventory of housekeeping supplies, ensuring adequate stock levels for daily operations and reducing unnecessary expenditures.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Developed and maintained courteous and effective working relationships.