Barbaros Dinamit
Edgewater
Summary
Results-driven Director of Operations with expertise in enhancing efficiency and customer satisfaction. Proven track record in implementing standard operating procedures and training staff to achieve operational excellence. Accomplished leader in operations management, skilled in staff development and customer service excellence. Experience in coordinating inventory and supplier relationships, ensuring effective operations and a positive customer experience. Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
2026
2026
years of professional experience
Work History
Director of Operations
De Novo European Pub
Edgewater
06.2024 - Current
- Managed daily operations of a busy European pub environment.
- Oversaw staff scheduling and ensured adequate coverage during peak hours.
- Coordinated inventory management and supplier relationships for smooth operations.
- Implemented standard operating procedures to enhance service quality and efficiency.
- Led training programs for new employees on service protocols and safety standards.
- Monitored compliance with health and safety regulations in all operational areas.
Assistant Warehouse Manager
Lucca Interiors
Englewood
01.2022 - 07.2025
- Coordinated daily warehouse operations and assisted in inventory management.
- Oversaw staff scheduling to ensure adequate coverage during peak times.
- Trained new employees on safety protocols and operational procedures.
- Monitored inventory levels and conducted regular stock audits for accuracy.
- Implemented best practices for warehouse organization and layout optimization.
- Assisted in the development of standard operating procedures for efficiency.
- Collaborated with procurement team to manage incoming shipments effectively.
Restaurant Floor Manager
Beyaz Firin
Istanbul
02.2018 - 2022
- Supervised daily restaurant operations to ensure smooth service and customer satisfaction.
- Trained and mentored staff in service protocols and food handling procedures.
- Managed inventory levels, ordering supplies to meet operational needs.
- Collaborated with kitchen staff to streamline communication and improve service efficiency.
- Implemented health and safety standards to comply with regulations and best practices.
- Resolved customer complaints promptly, maintaining a positive dining experience.
- Ensured compliance with health and safety regulations.
- Resolved customer complaints promptly and courteously.
- Coordinated staff schedules to optimize coverage during peak hours.
- Conducted regular team meetings to enhance teamwork and address operational challenges.
- Organized staff schedules to ensure adequate coverage during peak hours.
Cashier
Beyaz Firin
Istanbul
01.2016 - 03.2018
- Processed customer transactions efficiently and accurately at a busy bakery.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Maintained cleanliness and organization of the cashier area throughout shifts.
- Handled cash, credit, and gift card transactions with attention to detail.
- Monitored inventory levels and communicated needs to management for restocking.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new cashiers on procedures and customer service standards effectively.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Worked closely with front-end staff to assist customers.
Custom Broker Assistant
Tuna Custom Broker Office
Izmir
2009 - 2015
- Assisted brokers in preparing and processing customs documentation.
- Communicated with clients to gather necessary shipping information.
- Coordinated with government agencies regarding import/export regulations.
- Maintained accurate records of shipments and transactions.
- Researched tariff classifications for various goods and products.
- Collaborated with team members to ensure compliance with policies and procedures.
- Updated internal systems with shipment status and tracking information.
- Supported brokers in resolving customs issues and inquiries.
- Applied strict company and regulatory standards when producing contracts and documentation.
- Trained and developed agents on consultative sales techniques while assessing needs of buyers to provide relevant properties.
- Negotiated between sellers and buyers over property prices and settlement deals.
- Acted as buyer or seller representative when arranging sales.
- Stayed up-to-date on marketplace trends and researched items in detail.
Education
Business Accountancy
Anadolu Univesity
01-2013
Custom Broker Business
Selcuk University
06-1999
Skills
- Supplier relationship management
- Standard operating procedures
- Safety compliance
- Team collaboration
- Customer satisfaction
- Operational efficiency
- Inventory management
- Staff training
- Problem solving
- Time management
- Performance monitoring
- Communication skills
- Leadership development
- Business management
- Performance analysis
Languages
English
Full Professional
Spanish
Elementary
Turkish
Native/ Bilingual
Timeline
Director of Operations
De Novo European Pub
06.2024 - Current
Assistant Warehouse Manager
Lucca Interiors
01.2022 - 07.2025
Restaurant Floor Manager
Beyaz Firin
02.2018 - 2022
Cashier
Beyaz Firin
01.2016 - 03.2018
Custom Broker Assistant
Tuna Custom Broker Office
2009 - 2015
Business Accountancy
Anadolu Univesity
Custom Broker Business
Selcuk University