Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbi Coalson

Bowdon,GA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

15
15
years of professional experience

Work History

Independent Caregiver

Nancy Griffin
Dallas, GA
05.2025 - Current
  • Provided daily assistance with personal hygiene and grooming needs.
  • Administered medications according to prescribed schedules and guidelines.
  • Assisted clients with mobility and transportation to appointments.
  • Developed personalized care plans based on individual client requirements.

Customer Service Cashier

C.C Merchandise
Villa Rica, GA
09.2024 - 05.2025
  • Processed customer transactions efficiently at the point of sale.
  • Handled cash and credit payments accurately during busy shifts.
  • Assisted customers with product inquiries and provided recommendations.
  • Resolved customer complaints professionally to enhance satisfaction.

Customer Service Representative

Modiv Care
Atlanta, GA
03.2024 - 09.2024
  • Managed customer inquiries through phone and email communication.
  • Resolved customer issues by providing effective solutions and support.
  • Documented interactions in the customer relationship management system.
  • Educated customers on product features and services for better understanding.

After Hours Dispatch

Verida
08.2023 - 03.2024
  • Dispatching members trips through Lyft
  • Customer service
  • Booking er trips, then dispatching

Independent Care Giver

Various
08.2013 - 05.2020
  • Assisting clients with activities of daily living
  • Assist clients with shopping, doctors appointments, and any other activities that they have
  • Incoming phone calls
  • Making sure all incoming bills got paid

Assistant Manager

Shannon Agan Hauling
Temple , GA
03.2010 - 08.2013
  • Accounts receivable
  • Accounts payable
  • Payroll
  • Customer satisfaction

Education

Villa Rica High School
Villa Rica, GA

Skills

  • Customer service
  • Communication skills
  • Time management
  • Multitasking

Timeline

Independent Caregiver

Nancy Griffin
05.2025 - Current

Customer Service Cashier

C.C Merchandise
09.2024 - 05.2025

Customer Service Representative

Modiv Care
03.2024 - 09.2024

After Hours Dispatch

Verida
08.2023 - 03.2024

Independent Care Giver

Various
08.2013 - 05.2020

Assistant Manager

Shannon Agan Hauling
03.2010 - 08.2013

Villa Rica High School
Barbi Coalson