Summary
Overview
Work History
Education
Timeline
Generic

Barbie Alvarez

Los Angeles,Ca

Summary

Seeking a position with a company that will allow me to utilize my decision-making, analytical, problem solving, and team building skills to maintain a high production environment.

Overview

23
23
years of professional experience

Work History

Balancing, Cashier

Microsoft
  • Billing
  • Ten Key
  • Word
  • Stocking
  • Inventory
  • Key Holder
  • Sales ( Reaching and Maintaining Goals)
  • Budgeting
  • Conducting Meetings
  • Auditing/Health Inspecting
  • Customer Service (Priority)

Facility Manager

Total Testing Solution
Hollywood, CA
12.2021 - Current
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Supervised staff of Number in day-to-day activities.
  • Led facility management staff and consultants in producing business plan that focused on facility operations.
  • Conducted Timeframe inspections of facility grounds, external structure, systems, and equipment.

Big Lot (Manager)

N Montebello Blvd
01.2018 - Current

Store manager

Goodwill Industries
01.2016 - 01.2018
  • Helps recruit, select, develop, evaluate and counsel employees
  • Responsible for maintaining open communications
  • Maintains confidentiality; ensures correct information goes only to the appropriate person(s)
  • Responsible for scheduling with the guidance of the Store Manager
  • Assisting in developing and maintaining store appearance, ensuring a clean, attractive, contemporary look
  • Aid in effective communication between store personnel and management
  • Operating effective sorting and pricing strategies, uses procedural guidelines
  • Performs/supervises administrative tasks, including: accurate daily/weekly/monthly reporting; ordering of supplies and equipment; check-in and close-out procedures, including cash management
  • Ensure that the store meets or exceeds daily production goals in both wares and textiles
  • Demonstrates and educates excellent customer service skills
  • Demonstrates consistent positive behavior with internal and external customers
  • Responsible for work areas being clean and organized at the end of each shift (5 minute drill)
  • Assist in developing promotions and special events with Store Manager
  • Ensures compliance with safety practices and regulations
  • Assess emergency situations and takes action as the need indicates accurately reporting any such situation in writing and forwarding to the Safety Coordinator at the Corporate Office within 24 hours, ensures compliance with safety practices and regulations
  • Responsible for proper use of all monitoring/security systems (cameras and alarms) and communicating any questionable behavior to direct supervisor or appropriate person
  • Enforces and follows all company policies and procedures as outlined in the Employee Handbook, Policies & Procedures Manual and on going training
  • Ensures that all assigned employees are in compliance with company policies and procedures
  • Works as scheduled, being flexible when needed
  • Attends meetings/training as scheduled and integrates information from training into store operations where applicable
  • Maintain a positive, team oriented relationship with peers and supervisors Presents a positive public image for the betterment of the organization
  • Follow all safety policies and procedures
  • Appropriate dress in accordance with the employee dress code
  • Assists in ensuring compliance with store conditioning reports
  • Assists district manager in ensuring corporate audit standards are met
  • Performs other related duties as assigned
  • Store production
  • Sales management
  • Loading/ unloading

Store Manager

CVS Pharmacy
01.2011 - 01.2016
  • Balancing Money/Cashier
  • Billing
  • Ten Key
  • Microsoft word
  • Stocking
  • Inventory
  • Key Holder
  • Sales ( Reaching and Maintaining Goals)
  • Budgeting
  • Conducting Meetings
  • Auditing/Health Inspecting
  • Customer Service (Priority)
  • Traveling
  • Filing/Paperwork/Reports
  • Managing/communicating with all vendors/manufacturers
  • Phone Services
  • Receiving Pharmacy Prescription
  • Cleaning
  • Loading and unloading truck
  • Manage 15+ Employees
  • Resolving customer complaints
  • Coaching/Hiring/Firing

Call Center/Eligibility Worker

01.2008 - 01.2011
  • Customer service
  • Typing 35+ wpm
  • Cleaning
  • Screening patients.
  • Getting the patient to pay their admission or prior bill or payment arrangement
  • Answering phones line (15)
  • Hitting our daily coda getting 20 payments per day
  • Or making payment arrangements
  • Excel /word
  • Scheduling
  • Taking messages
  • Completing medical applications
  • Copying documents
  • Providing healthcare information
  • Verifying customer insurance

Team lead / Supervisor

Bank of the West
01.2005 - 01.2008
  • Balancing vault
  • Opening/closing
  • Cashing out cash register and cash advances
  • Customer Service
  • Loans/sales
  • Microsoft words / Microsoft Outlook
  • Successfully planned and executed department meetings, lunches and special events for groups of 15-25 employees
  • Supervised workflow environment and ATM deposits
  • Provide overall coordination and maintenance for the bank internal operations activities
  • Supervision of associates in their day-to-day function of resolving problems and processing ATM transactions
  • Making sure they met production as well as quality standards.

Team lead / Cash Balancing

Bank of America
01.2000 - 01.2005
  • Balancing ATM cash deposits
  • Distribution of work on an hourly basis to cash operators for production
  • Assisting managers with managerial duties and schedules as well as balancing the cash vault at the end of every workday
  • Sales opening saving, checking accounts, CDs, sales goal daily.

Education

Diploma - undefined

Eagle Rock High School
1999

undefined

Glendale Community College

Timeline

Facility Manager

Total Testing Solution
12.2021 - Current

Big Lot (Manager)

N Montebello Blvd
01.2018 - Current

Store manager

Goodwill Industries
01.2016 - 01.2018

Store Manager

CVS Pharmacy
01.2011 - 01.2016

Call Center/Eligibility Worker

01.2008 - 01.2011

Team lead / Supervisor

Bank of the West
01.2005 - 01.2008

Team lead / Cash Balancing

Bank of America
01.2000 - 01.2005

Balancing, Cashier

Microsoft

Diploma - undefined

Eagle Rock High School

undefined

Glendale Community College

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Barbie Alvarez