Barbie Clark-Jones
Oakland,TN
Summary
Seasoned Property Manager with a proven track record at Fogelman Management, enhancing operational efficiency and tenant satisfaction. Expert in database management and tenant relations, I've successfully implemented leasing strategies that boosted occupancy rates. My leadership has fostered team development and maintained high standards in property management, contributing to significant business growth.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Property Manager
Fogelman Management
Cordova, TN
07.2004 - Current
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Met with prospective tenants to show property and assess applications or sign leases.
Property Manager
Shelter Properties
Memhis, TN
04.1999 - 07.2004
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Processed evictions when necessary in accordance with state laws and procedures.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Exercised direct supervision over property staff.
- Built relationships with service vendors and submitted associated billing statements.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Oversaw daily operations, maintenance, and administration of various properties.
Property Manager
Mid-America Apartment Communities
Memhis, TN
02.1987 - 03.1999
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Completed lease applications and verifications, notifying prospects of results.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Facilitated tenant paperwork processing and verification.
- Exercised direct supervision over property staff.
- Built relationships with service vendors and submitted associated billing statements.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Updated tenant and unit information to keep current in housing database.
- Drafted and monitored budgets for overall maintenance and operations.
Education
High School Diploma -
Wooddale HIgh School
Memphis, TN05-1978
Skills
- Database Management
- Business Development
- Work order monitoring
- Contract Negotiation
- Lease administration
- Business Administration
- Vendor Management
- Staff Management
- Tenant relations
- Lease Renewals
- Preventive Maintenance
Certification
- ARM
- Property manager of the year in 2005 AAGM
- Various awards while employed with Fogelman
Timeline
Property Manager
Fogelman Management
07.2004 - Current
Property Manager
Shelter Properties
04.1999 - 07.2004
Property Manager
Mid-America Apartment Communities
02.1987 - 03.1999
- ARM
- Property manager of the year in 2005 AAGM
- Various awards while employed with Fogelman
High School Diploma -
Wooddale HIgh School
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