Summary
Overview
Work History
Education
Skills
Timeline
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Barbie Hauser

Dexter,MI

Summary

Accomplished Case Manager with a proven track record at Promedica, adept in developing comprehensive case management plans and leading interdisciplinary teams. Skilled in problem-solving and emotional awareness, I have significantly enhanced client outcomes and streamlined care coordination processes. My leadership in implementing innovative solutions has resulted in increased patient satisfaction and operational efficiency.

Overview

10
10
years of professional experience

Work History

Case Manager

Promedica
08.2019 - 08.2023
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Provided leadership, guidance and support to staff members.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Marketing Coordinator

Browning Power Systems
10.2016 - 08.2019
  • Answered general marketing department inquiries by email, phone, and mail.
  • Boosted brand awareness with target customer demographics with social, print, and email campaigns.
  • Tracked and reported on marketing campaign responses.
  • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.

Director of Resident Care, LPN

Hampton Manor Premier Asssisted Living Communities
03.2015 - 06.2017
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.

Director of Patient Care Services

Liesure Living Management
10.2013 - 11.2015
  • Participated in interdisciplinary teams for continuous improvement of hospital services, resulting in better coordination of care between departments.
  • Improved patient care quality by implementing evidence-based practices and clinical guidelines.
  • Developed and executed strategies for enhancing patient satisfaction and service excellence.
  • Implemented innovative technology solutions to support efficient patient care delivery and data management processes.

Education

LPN - Nursing

Saint Claire County Community College
Port Huron, MI
06.2004

Skills

  • Problem-Solving
  • Case Management
  • Case Documentation
  • Organization and Multitasking
  • Documentation And Reporting
  • Decision-Making
  • Client Advocacy
  • Care Coordination
  • Case Planning
  • Emotional awareness
  • Treatment Planning
  • Patient support
  • Interdisciplinary Collaboration
  • Patient Assessment
  • Annual Case Reviews
  • Staff Management
  • Discharge Planning

Timeline

Case Manager

Promedica
08.2019 - 08.2023

Marketing Coordinator

Browning Power Systems
10.2016 - 08.2019

Director of Resident Care, LPN

Hampton Manor Premier Asssisted Living Communities
03.2015 - 06.2017

Director of Patient Care Services

Liesure Living Management
10.2013 - 11.2015

LPN - Nursing

Saint Claire County Community College

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Barbie Hauser