Kept abreast of industry trends, incorporating innovative ideas into merchandising plans to stay ahead of competitors.
Developed strong relationships with retail partners, working together to increase overall sales performance across all locations.
Assisted in training new team members on proper merchandising techniques, fostering a culture of excellence within the team.
Minimized out-of-stock situations through proactive monitoring of inventory levels and prompt replenishment actions when needed.
Managed multiple projects simultaneously while prioritizing tasks effectively to meet tight deadlines consistently without compromising quality standards.
Maximized product visibility by implementing strategic store layouts and optimizing shelf placements.
Collaborated with store managers to implement effective merchandising strategies that increased revenue generation.
Increased brand awareness through effective visual merchandising techniques and engaging promotional materials.
Provided timely updates to management regarding changes in the competitive landscape, promotional campaigns, and market conditions that may impact business results.
Updated pricing and signage to complete product displays and educate customers.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Established strong vendor relationships to maintain and support business.
Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
Collaborated with sales team to identify and fulfill customer needs.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Developed effective training plans based on department needs and objectives.
Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
Enhanced trainee engagement through interactive workshops and hands-on activities.
Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
Improved employee performance by designing and implementing effective training programs.
Facilitated virtual, in-person and blended learning sessions.
Medical Device Fitter and Trainer
Biomet
03.2014 - 03.2018
Optimized workflow efficiency by promptly responding to service requests from healthcare professionals regarding device issues or concerns.
Enhanced patient safety by meticulously inspecting and calibrating medical devices.
Increased patient compliance through comprehensive training on the proper use, benefits and care of medical equipment.
Streamlined device inventory management with effective organization and tracking systems.
Expedited troubleshooting processes, employing strong diagnostic skills to identify root causes of device malfunctions quickly and accurately.
Boosted overall patient satisfaction, ensuring all medical device questions were answered promptly and clearly, in patient-friendly, understandable verbiage.
Maintained consistent work environment, scheduling patient fittings and daily tasks with minimal supervision.
Maximized customer satisfaction and business reputation by being readily available for patients and doctors alike.
Director of Trade & Shopper Marketing - North America (U.S. & Canada) at Victorinox - Swiss ArmyDirector of Trade & Shopper Marketing - North America (U.S. & Canada) at Victorinox - Swiss Army