Barbra Hennings
Springville,IA
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Driven and successful at delivering vital clerical support to internal teams and customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
IITI Group
Hiawatha, IA
05.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Handled client correspondence and tracked records to foster office efficiency.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Central Office Assistant
Springville Community School District
Springville, IA
10.2008 - 05.2022
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Developed correspondence letters, memos and emails.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Verified accuracy of business records by consistently updating customer information.
- Coordinated, scheduled and arranged business meetings and travel calendars.
- Arranged rapid office equipment repair and maintenance with vendors.
- Oversaw automated tracking and documentation of data, client correspondence and office operations.
- Drafted common document templates for use by executives and employees.
- Maintained staff directory and company policy handbook for human resources department.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Handled client correspondence and tracked records to foster office efficiency.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Entered data using Grant Wood Software, following procedures to keep information private.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Monitored usage of office and classroom supplies and contacted vendors to place new orders for replenishment.
- Arranged meetings for Superintendent and coordinated resources for use by all attendees.
- Coordinated travel arrangements for students and staff, such as setting appointments and securing transit and lodging accommodations.
Education
High School Diploma -
Springville High
Springville, IA05.1987
Skills
- Supply Inventory Control
- Computers and Technology
- Multitasking and Time Management
- Research and Analytical Skills
- Document and File Management
- Ease with Computers and Technology
- Strong Organizational Skills
- Appointment Coordination
- Multi-Line Telephone Systems
- Office Equipment Operation
- Confidentiality and Data Protection
- Meeting Planning
- Document Sorting
- Excel Spreadsheets
- Correspondence Writing
- Travel Administration
- Payroll Administration
- Data Entry Documentation
- Employee Communications
- Back Office Operations
- Employee Training
- Memo Preparation
- Invoice Processing
- Visitor Relations
- Cash Deposit Preparation
- Spreadsheet Management
- 10-Key Proficiency
- Check Processing
- Mail Management
- Administrative and Clerical Support
- Staff Orientation and Training
- PC Proficiency
- Travel Coordination
- Purchase Requisitions Processing
- Writing and Editing Skills
- Visitor Support
- Office Supplies and Inventory
- Timeline Planning and Management
- Cash Drawer Management
- Reception Duties
- Website Updating
- Directing Callers
- Skilled in Microsoft Office
- Reimbursement Processing
- Account Investigations
- Highly Efficient and Productive
- Accounting and Bookkeeping
- Order Placement
- Company Directory
- Social Media Updating
- Mail Routing and Distribution
- AR/AP
Timeline
Administrative Assistant
IITI Group
05.2022 - Current
Central Office Assistant
Springville Community School District
10.2008 - 05.2022
High School Diploma -
Springville High
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