Barbra Mitchell
Braintree,MA
Summary
Dynamic Property Management Assistant at Equity Residential with a proven track record in enhancing tenant satisfaction through effective communication and conflict resolution. Skilled in property inspections and maintenance coordination, I excel in fostering positive tenant relations and ensuring seamless move-in/out processes, contributing to a well-managed and thriving community.
Overview
20
20
years of professional experience
Work History
Property Management Assistant
Equity Residential
04.2005 - 11.2024
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
Education
North Richland Hills High School
North Richland Hills, TXSkills
- Property inspections
- Tenant relations
- Maintenance coordination
- Record management
- Customer service
- Communication skills
- Conflict resolution
- Time management
- Team collaboration
- Data entry
- Preparing property agreements
- Sales support
- Strong negotiation
Accomplishments
Increased sales growth by 20% yearly
Timeline
Property Management Assistant
Equity Residential
04.2005 - 11.2024
North Richland Hills High School
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