Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
USPS Program Management
General Dynamics
Falls Church, VA
01.2020 - Current
Conducted research to support program initiatives.
Provided administrative support for the program staff.
Coordinated meetings with internal and external stakeholders.
Developed project plans and tracked progress toward completion of tasks.
Maintained database records related to program activities.
Monitored budgeting processes for programs and projects.
Analyzed data collected from program activities to identify trends or issues needing attention.
Collaborated with team members on special projects as needed.
Facilitated communication between team members across multiple departments.
Compiled feedback from stakeholders to inform decisions about future programming efforts.
Assisted in designing strategies for improving existing programs.
Participated in planning sessions focused on developing new programs.
Worked closely with vendors providing services to the organization's programs.
Technical Program Manager/ Task Order Manager
General Dynamics Information Technology Inc
Falls Church, VA
09.2016 - 09.2022
Developed and maintained project plans, timelines and roadmaps for multiple projects.
Managed a team of engineers to ensure timely delivery of technical solutions.
Analyzed customer requirements, identified gaps, created technical design documents and communicated them to the engineering teams.
Created user stories, acceptance criteria, test cases in collaboration with product management team members.
Developed processes to streamline software development life cycle activities such as planning, coding, testing and deployment.
Monitored project performance metrics including cost, schedule, scope change requests and quality assurance plans.
Conducted regular reviews with stakeholders to ensure that all deliverables are meeting expectations.
Performed risk management by identifying potential risks associated with projects and developing mitigation strategies.
Resolved conflicts between various stakeholders involved in the program by working collaboratively.
Implemented best practices related to Agile methodology such as sprints, standups, resulting in improved efficiencies.
Maintained relationships with vendors and partners ensuring successful execution of programs within budget constraints.
Identified opportunities for improvement within existing processes and proposed solutions for same.
Led and managed project teams of up to 50 employees.
Developed forward-thinking solutions to expected technical issues.
Liaised with clientele to ascertain project requirements and communicated with appropriate personnel to handle project planning and scheduling.
Technical PM/Development Proposal Writer
General Dynamics
Falls Church, VA
01.2020 - 01.2020
Facilitated communication among internal teams and external vendors to develop a cohesive strategy.
Created detailed reports of project status, budgeting, scheduling, and resource utilization.
Analyzed data from multiple sources to identify trends that could inform decision-making processes.
Negotiated contracts with suppliers in order to obtain the best value for materials or services required for projects.
Deputy Program Manager
General Dynamics
Falls Church, VA
09.2013 - 03.2016
Conducted regular meetings with stakeholders to ensure requirements were met.
Coordinated activities between departments to facilitate communication and collaboration.
Provided support for contract negotiations and management of subcontractors.
Identified opportunities for improvement in process efficiency and effectiveness.
Created presentations to communicate complex information in a simplified manner to stakeholders at all levels of the organization.
Facilitated problem solving sessions among team members as needed to resolve issues quickly.
Advised senior management on best practices related to program management processes.
Education
Bachelor of Science - Business Education
University of The District of Columbia
Washington, DC
06-2000
Skills
Project Documentation/Methodologies
Scope Definition
Scheduling expertise
Meeting facilitation
Develop and execute software programs in the IT environment
Development Life Cycle (SDLC) PMI Risk Management
ITIL 3: Best practice approach for IT environment
Technical Issue Analysis
Application Installations
People Soft HCM, SNOW (Service Now), Salesforce
SharePoint, OS/Software /Tools: Windows and Linux; O365, Oracle