Barbriel Henderson

Customer service rep working in a high-volume call center taking incoming calls from customers to keep services flowing and customers satisfied. This includes troubleshooting and resolving technical video and internet service issues, including Wi-Fi repair, billing, and account issues. Requires a tech-savvy problem solver, who is dedicated, resourceful, a strong attention to detail, with great interpersonal and communication skills. The proficiency to create and maintain positive customer experience, while continuing to learn and grow, ability to multitask, and work in a metric driven, constant change and forward moving environment.