Barcelia Bropleh

I am a dedicated specialist in customer service, possessing skills in prioritization and multitasking within a fast-paced work environment. I have a proven track record of working effectively as part of a team to achieve personal and business goals. I am particularly known for my ability to successfully handle escalated customer support issues. As a motivated Director of Share Services, my focus is on streamlining service procedures and maximizing team productivity. I consistently strive to satisfy customers, build loyalty, and implement effective retention processes. I demonstrate excellent judgment in balancing the objectives of customers, employees, and the company. With 5 years of experience as a driven Customer Service Supervisor, I bring expertise in employee retention and office administration. I excel in strategic planning and maintaining positive employee relations. I am adaptable and versatile, equipped with sound judgment and a performance-based management approach.