Bardia Bakhshandeh
San Jose,CA
Summary
Driven and efficient English/Farsi bilingual MRI Technologist with years of experience offering excellent service, documentation and one on one consulting. Providing excellent patient care resulting in numerous 5 star reviews from patients on current employer Google review page.
Overview
16
16
years of professional experience
1
1
Certification
Work History
MRI Technologist
SimonMed Imaging
Santa Clara, CA
02.2023 - Current
- Greeting patients and confirming the reason for the exam and documenting their concerns regarding the area being scanned.
- Reducing patient anxiety and enhanced cooperation by educating on procedure details, instructions and expectations while screening for safety.
- Providing instruction to patients regarding positioning for optimal imaging results.
- Maintaining highest levels of quality, safety and patient confidentiality by following regulatory guidelines when collecting patient information and conducting imaging procedures.
- Assessing patient condition prior to MRI scan and monitored vital signs during procedure. Administer IV and contrast as needed.
- Performing MRI scans of patients utilizing advanced imaging techniques, adjusting parameters in order to capture the best image for each sequence.
- Reviewing images to detect any anomalies or irregularities that may require further action by a physician or radiologist.
- send images by PACS to the Radiologist and give follow up instructions to the patient and provide them with a disc if required.
Service Advisor
Holland Car Care
San Carlos
11.2016 - 03.2021
- Pleasantly greeted customers and asked open-ended questions to better determine needs
- Documented problems and corrective actions to maintain records
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service
- Suggested add-on services that would be helpful to customers and improve bottom line
- Performed all repairs in timely manner, updating client thru process
- Maintained high customer satisfaction standards to meet or exceed targets
- Delivered excellent customer service resulting in 18% increase in positive reviews annually.
Sales Consultant / Service Advisor
BMW of Mountain View
Mountain View
06.2008 - 10.2016
- Greeted customers and asked open-ended questions to better determine needs through strong active listening and friendly professionalism to uphold positive brand image
- Responded to customer enquiries in timely manner via telephone and email
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites
- Negotiated purchase prices and explained sales, warranty and optional products
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts
- Maintained customer satisfaction index score of over 97% constantly.
Education
Associate of Science - Magnetic Resonance Imaging
Gurnick Academy of Medical Arts
12.2022
Skills
- Proficient on GE, Siemens and Philips machine
- Active Listening & Communication Skills
- Critical Thinking & Problem Solving
- Experienced in PACS and RIS systems
- Effective Time Management
- Stellar Patient Care
Certification
- ARRT Certification (ID#1050774)
- BLS Certification (10/08/23)
- Venipuncture Certification (05/01/22)
Accomplishments
Over 2200 clinical hours in various fast paced outpatient sites during school and employment
Timeline
MRI Technologist
SimonMed Imaging
02.2023 - Current
Service Advisor
Holland Car Care
11.2016 - 03.2021
Sales Consultant / Service Advisor
BMW of Mountain View
06.2008 - 10.2016
Associate of Science - Magnetic Resonance Imaging
Gurnick Academy of Medical Arts
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