Developed strong organizational and problem-solving skills in fast-paced business and operations environments. Excel at managing workflows, coordinating teams, and ensuring smooth day-to-day operations. Seeking to leverage these transferable skills in supply chain, logistics, and business management roles to drive efficiency and organizational success.
Overview
2
2
years of professional experience
Work History
Operations Assistant
Kervan Mediterranean Grill
06.2025 - 08.2025
Oversaw daily restaurant operations for a team of 8+ staff, supporting the owner in managerial duties.
Managed end-of-shift procedures including cash reconciliation, tip distribution, and percentage allocations for $3K+ in daily revenue.
Assisted in filing taxes and maintaining financial records, improving reporting accuracy.
Monitored staff performance, improving task compliance by 15% and ensuring adherence to service standards.
Acted as second-in-command, coordinating smooth business operations during peak hours serving 200+ customers per day.
Led local marketing efforts by managing social media accounts and distributing 500+ flyers, increasing customer traffic by 20%.
Created and launched a loyalty program that boosted repeat customer visits by 30% within the first month.
Resolved customer issues quickly, achieving an estimated 95% satisfaction rate..
Grocery Associate
ShopRite
02.2024 - 07.2024
Trained and mentored 5+ new employees on store procedures.
Business Club & Supply Chain & Logistics Club (DVC), Business Club & Finance Society (Penn State), Varsity Football, 2-Way Starter, Volunteer, Campus Food Distribution, Honors: NSLS Nominee (Penn State, 2024), Outstanding Academic Achievement Award (2024), Certificate of Merit (2024)