Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Baris Uslu (Jo-Jo)

Beverly,NJ

Summary

Operations professional experienced in developing solutions and enhancing customer experiences. Brings dedication to continuous improvement, knowledge of workflow optimization and background with organizational enhancements. Looking to put knowledge and abilities to good use in leadership position focused on driving business success. Outgoing personality, strong organizational skills, effective verbal and written communication, and accounting knowledge.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Business-management/ Site Manager

The UPS Store
Burlington Township, NJ
03.2021 - Current
  • Interviewed, hired and trained new workers.
  • Maintained records and logs of work performed and materials and equipment used.
  • Resolved issues between employees and customers using company policies.
  • Oversaw employee attendance record, handled payroll and ordered new materials for sites.
  • Established employee work schedules to properly staff each shift.
  • Monitored, coached and supervised team of seven employees.
  • Created weekly and monthly reports and presentations for management team.
  • Oversaw all daily office operations and equipment maintenance.

Restaurant Manager

Pats Select Pizza And Grill
Cinnaminson, NJ
06.2015 - Current
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Led and directed team members on effective methods, operations and procedures.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Managed a twenty-seven-person team of cooks and back of house staff for restaurant.

Key Operator/Owner

Jo-Jo's Delivery Service; Schoenaman Beauty Supply
Southern New Jersey Territory, NJ
02.2004 - 02.2018

Key operator and owner of delivery service operation for Schoenaman Beauty Supply. Next day delivery for a variety of beauty salons.

Education

Bachelor of Arts - Business Management

Rutgers Camden
Camden NJ
2006

Skills

  • Verbal and Written Communication
  • Budgeting and Cost Savings
  • Team Leadership
  • Conflict Mediation
  • Quality Assurance
  • Customer Service
  • Adaptability and Flexibility
  • Shift Scheduling
  • Hardworking and Reliable
  • Energetic and Positive
  • Approachable and Relatable
  • Coaching and Mentoring

Certification

Certified Soccer Coach and Trainer with License F. 20+ years experience mentoring and coaching.

Timeline

Business-management/ Site Manager

The UPS Store
03.2021 - Current

Restaurant Manager

Pats Select Pizza And Grill
06.2015 - Current

Key Operator/Owner

Jo-Jo's Delivery Service; Schoenaman Beauty Supply
02.2004 - 02.2018

Bachelor of Arts - Business Management

Rutgers Camden
Baris Uslu (Jo-Jo)