Barnet Gaston
Country Club Hills,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Delivery Supervisor
Chicago Beverage Systems (Windy City Distributing)
12.2018 - Current
- Supervises 15-20 delivery drivers.
- Increased delivery efficiency by streamlining route planning and prioritizing customer needs.
- Reduce late deliveries by closely monitoring driver schedules and adjusting routes with router as needed.
- Develop strong relationships with driver to ensure a better relationship with customer.
- Implement safety protocols for drivers, resulting in a decrease in accidents and injuries.
- Coach driver on Lytx Driver Cam events
- Ensure compliance with policies, regulations, safety and health standards (DOT, OSHA etc)
- Mentor new delivery team members, providing guidance on best practices and company policies.
- Conduct regular performance evaluations for drivers, offering constructive feedback aimed at professional growth.
- Supervise delivery drivers and general productivity.
- Contact drivers and sales team about issues with deliveries or products.
- Monitor drivers metrics and took proactive steps to implement resolutions and restore acceptable goals.
- Direct delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Ensure driver payroll is entered correctly and add pay if necessary before approval.
- Other projects and duties as assigned
Assistant Account Executive
Home Delivery Link
04.2017 - 07.2018
- Coordinated daily meetings each morning to driver on action plan to ensure we are successful while making deliveries.
- Coordinated and supervises the daily and weekly deliveries within Sears's warehouse so deliveries are made within a two-hour ETA.
- Provided leadership to delivery drivers to make sure they act in a professional manner within warehouse and customers' home.
- Directed drivers on best resolution when problems occur on the road or within customers' home.
- Collaborated with the regional sites on daily and weekly conference calls to share in safety, labor sharing, and best practice initiatives.
- Gave annual reviews to delivery teams.
- Approved weekly billing for staff and contractors.
- Sends weekly updates on site performance to Regional Director and Vice President on state of site
- Reviewed home damage claims with Sears's customers and delivery teams.
- Settled home damage claims by receiving two estimates from customer and making a settlement offer.
- Reconciled billing between Home Delivery Link and Sears.
- Planned, managed, and adjusted the daily workload and staffing to minimize unplanned overtime.
- Hired delivery teams when delivery volume is high.
Operations Supervisor/Interim General Manager
MXD Group
12.2015 - 04.2017
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Coordinated daily meetings each morning to drivers on action plan to ensure we are successful while making deliveries.
- Coordinated and supervised the daily and weekly deliveries within Sears's warehouse so deliveries are made with a two-hour ETA.
- Provided leadership to delivery drivers to make sure they act in a professional manner within warehouse and customers' home.
- Directed drivers on best resolution when problems occur on the road or within customers' home.
- Collaborated with the regional sites on daily and weekly conference calls to share in safety, labor sharing, and best practice initiatives.
- Gave annual reviews to delivery teams.
- Reconciled billing between MXD Group and Sears.
- Planned, managed, and adjusted the daily workload and staffing to minimize unplanned overtime.
- Hired delivery teams when delivery volume is high.
Accounts Receivable Analyst
Apartments.com
01.2012 - 12.2015
- Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
- Reviewed and analyze 900+ accounts by making collections inquiries and effort via phone, email, and fax. Thoroughly document all contact on each account.
- Proactively researched any billing discrepancies causing the collection issues and make necessary corrections, including but not limited to: processing cancellation requests, issuing credits, applying misapplied payments and writing off debt when necessary.
- Worked closely with sales to escalate and communicate any issues that may need to be resolved in timely manner.
- Met weekly, monthly and quarterly goals on assigned accounts.
- Provided resolution to collection issues to management.
Accounts Receivable Administrator
Classified Ventures
11.2007 - 01.2012
- Printed, emailed and mailed over 13,000 invoices monthly.
- Made changes to monthly invoices when prices are incorrect.
- Located and recovered customer checks within Bank of America imaging system for Account Receivable Analysts.
- Pulled contracts for Account Receivable Analyst, Account Managers, and customers.
Education
Associate of Arts -
Malcolm X College
Chicago, ILBachelor of Arts - Geography
Northeastern Illinois University
Chicago, ILSkills
- Management
- Team leadership
- Logistics coordination
- Strong work ethic
- Customer Interaction
- Familiar with Unions
- Microsoft Office Use
- Effective communication
- Multitasking abilities
- Safety Protocols and Procedures
- Familiar with XRS, Greenmile, Drive Cam
Timeline
Delivery Supervisor
Chicago Beverage Systems (Windy City Distributing)
12.2018 - Current
Assistant Account Executive
Home Delivery Link
04.2017 - 07.2018
Operations Supervisor/Interim General Manager
MXD Group
12.2015 - 04.2017
Accounts Receivable Analyst
Apartments.com
01.2012 - 12.2015
Accounts Receivable Administrator
Classified Ventures
11.2007 - 01.2012
Associate of Arts -
Malcolm X College
Bachelor of Arts - Geography
Northeastern Illinois University
Similar Profiles
ISAAC ZAMORAISAAC ZAMORA
Event Coordinator at Windy City ChicagoEvent Coordinator at Windy City Chicago
Phyfe WelschPhyfe Welsch
Chain Account Manager at Chicago Beverage SystemsChain Account Manager at Chicago Beverage Systems
Blake BentleyBlake Bentley
Beverage Merchandiser at Wright Beverage DistributingBeverage Merchandiser at Wright Beverage Distributing