Lead a team of 22 General Managers with volume over $130 million.
Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.
District Manager
Abercrombie & Fitch
03.2022 - 04.2024
Developed new initiatives to reduce shrink from 11% to 8.2% YOY for FY 2022 to 2023.
Led a team of 18 Store Managers with volume of $62 million.
Tracked trends and suggested enhancements to both challenge and refine district product offerings resulting in increased revenue of $5.2 million.
Implemented cross-functional initiatives for continuous improvement in sales, customer satisfaction, and operational efficiency.
Store Manager
Walmart
02.2017 - 03.2022
Led a store with volume of $160 million and team of 450+ non peak 550+ during peak.
Reduced shrink from 6.8% to 4.9% from 2018 to 2019 and from 4.9% to 3.8% in 2019 to 2020 and further reducing to 3.5% in 2021 with total savings of over $11 million.
Mentored new Store Managers during their onboarding process resulting in becoming a training store.
Led an Inventory Flow Process- Manages the inventory flow process (for example, on-hand accuracy, staffing managerial routines) to ensure merchandise is replenished and in stock. Taught effective inventory flow process to BU leadership. Collaborated with external partners (Home Office replenishment, buyers, and DSD suppliers) on inventory replenishment process. Evaluate th facility to identify problems with inventory flow and signs of shrinkage and take appropriate corrective action.
Store Manager
The Home Depot Inc
02.2011 - 01.2017
Led a team of 350+ with volume of $96 million+
Educated and trained store managers on merchandise planning and improvement processes(for example, seasonal events, item merchandising, and feature productivity)
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements resulting in increased ADS/Basket of $250
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.