Barnette M Jones

Dedicated professional with a strong background in customer service. Able to function well independently and in coordination with consumers and other staff. Ability to handle high volume contacts in a fast-paced environment with minimum supervision while maintaining emphasis on quality consumer service. Excellent interpersonal, oral and written communication skills. Strong computer, problem solving skills. Experienced customer service professional with over [Number] years of experience and readiness to take on any team need or customer challenge. Positive and upbeat communicator with highly organized nature and solid history of improving customer satisfaction and recapturing lost customers. Trained in [Type] regulations and [Industry] best practices. Proficient [Software] and [Software] user. Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.