BaRonda Polk
Highland Hills,OH
Summary
Results-driven Data Analyst with a proven track record at PNC Bank, excelling in data analysis and visualization. Enhanced data accuracy through meticulous validation processes and effective communication of risks. Skilled in SQL and analytical problem-solving, I foster collaboration across teams to support strategic initiatives and drive impactful decision-making.
Overview
10
10
years of professional experience
Work History
Data Analyst
PNC Bank
03.2016 - Current
- Analyzed business requirements to support project development.
- Assisted in data collection and validation for process improvement initiatives.
- Conducted user acceptance testing to ensure system functionality meets requirements.
- Collaborated with cross-functional teams to gather insights for strategic planning.
- Increased data accuracy by implementing thorough data validation and cleansing processes.
- Articulated risks and issues to communicate concerns to various levels of management.
- Generated ad-hoc reports upon request, supporting various stakeholders'' needs for timely information access.
Retail Store Manager
Dollar Daze
03.2022 - 10.2024
- Oversaw daily store operations, ensuring exceptional customer service and efficient staff performance.
- Developed and implemented sales strategies to enhance product visibility and increase revenue.
- Trained and mentored team members, fostering a collaborative and high-performing work environment.
- Managed inventory levels, utilizing inventory management systems to optimize stock availability.
- Analyzed sales data to identify trends, adjusting merchandising tactics to maximize sales opportunities.
- Conducted regular performance evaluations, providing constructive feedback to improve team effectiveness.
- Collaborated with marketing teams to execute promotional campaigns that drove foot traffic and engagement.
- Ensured compliance with safety regulations and company policies, maintaining a secure shopping environment.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Optimized store displays and appearance via strategic merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Compliance Specialist
US Bank Mortgage
08.2015 - 03.2016
- Reviewed loan documentation for accuracy, completeness, and adherence to compliance guidelines.
- Ensured compliance with contractual obligations through detailed analysis of agreements and regulations.
- Coordinated training sessions for staff on contract terms and compliance procedures, fostering a culture of adherence.
- Conducted thorough audits of contracts to identify discrepancies and recommend corrective actions.
- Ensured compliance with federal and state regulations in mortgage lending practices.
- Monitored industry trends and regulatory changes to update internal policies accordingly.
Education
Bachelor of Arts - Marketing Management And Research
Kent State University
Kent, OHSkills
- Data visualization and presentations
- Data analysis
- Excel functions
- SQL databases
- Analytical problem solving
- Attention to detail
- Database programming and SQL
- Report preparation
- Query tools
- Clear and concise communication
Timeline
Retail Store Manager
Dollar Daze
03.2022 - 10.2024
Data Analyst
PNC Bank
03.2016 - Current
Compliance Specialist
US Bank Mortgage
08.2015 - 03.2016
Bachelor of Arts - Marketing Management And Research
Kent State University
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