Business owner with significant expertise in vendor negotiation and customer relationship management at B & M Electrical Services Corp. Successfully developed marketing strategies that increased client engagement and retention. Proficient in project scheduling, enhancing team productivity and ensuring timely project completion within budget. Demonstrated ability to foster strong professional relationships while managing administrative and sales teams effectively.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Owner
B & M Electrical Services Corp
Acton, California
08.2021 - Current
Managed daily operations of business, including hiring and training staff.
Created marketing campaigns to attract new customers.
Maintained relationships with existing clients by providing superior customer service.
Executed performance reviews to encourage improved productivity for team members.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
Set pricing structures according to market analytics and emerging trends.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
Led startup and creation of operational procedures and workflow planning.
Hired and trained new department managers to increase team oversight and productivity.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Monitored progress by establishing plans, budgets and measuring results.
Prepared staff work schedules and assigned team members to specific duties.
Electrical Project Manager
Superior Electrical and Plumbing
Pomona, California
05.2015 - 08.2021
Managed the installation of electrical components and systems at construction sites.
Monitored progress of projects to ensure they are completed on time and within budget.
Provided technical guidance and support to junior staff members as needed.
Scheduled meetings with clients to discuss project requirements and timeline expectations.
Developed detailed electrical plans in accordance with customer specifications and industry standards.
Ensured compliance with all applicable safety regulations and codes.
Assisted in troubleshooting complex electrical systems when necessary.
Reviewed drawings, schematics, blueprints, and wiring diagrams to ensure accuracy prior to installation or repair work being performed.
Conducted regular inspections of electrical equipment to identify any potential problems or areas for improvement.
Negotiated contracts with vendors for purchase of materials needed for projects.
Assessed risks associated with various tasks associated with each project before commencing work.
Resolved conflicts between contractors and subcontractors by providing sound solutions that met both parties' needs.
Prepared cost estimates for proposed projects and evaluated bids from vendors for accuracy and competitive pricing.
Drafted reports summarizing project status updates for upper management review.
Created preventive maintenance plans for ongoing upkeep of installed systems.
Participated in code reviews to ensure compliance with relevant building codes.
Coordinated with contractors, subcontractors, engineers, architects, owners, and other stakeholders to ensure successful project completion.
Maintained accurate records of all project activities including labor hours, materials used, costs incurred.
Identified opportunities to improve operational efficiency through process optimization initiatives.
Reviewed design specifications for newly engineered components and processes.
Conducted tests on electrical systems and equipment and reported results.
Prepared daily project status updates to inform staff and document project changes.
Worked with other engineers to meet public release deadlines.
Project Manager
Electrical Services Corporation (ESC)
Huntington Beach, California
09.2009 - 05.2015
Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
Developed and maintained project plans, timelines, and budgets.
Created and implemented processes to ensure successful completion of projects.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Coordinated resources across multiple departments and teams as needed for successful completion of projects.
Identified risks associated with each project and developed strategies for mitigating those risks.
Drafted reports summarizing progress made on projects for review by executive leadership team.
Maintained records of all documents related to each project including specifications, change orders, invoices.
Implemented effective communication protocols between internal teams working on different aspects of a given project.
Provided guidance to team members regarding tasks assigned to them.
Managed multiple projects with competing deadlines simultaneously.
Led meetings with internal team members, consultants and contractors.
Built and established strong partnerships with teams, vendors and contractors.
Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
Generated and tracked change orders and other contractual modifications affecting budget and schedule.
Drove continuous improvement of project delivery process by providing strong leadership.
Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Conducted periodic inspections of job sites for quality and progress.
Drafted project construction schedule and updated as job progressed.
Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
Determined project staffing needs and led resource management.
Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Created team objectives and roles with specific goals outlined for each individual.
Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Maintenance Supervisor
Sugar Foods Corporation
Sun Valley, California
03.2001 - 09.2009
Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
Ensured that safety regulations were followed by employees while performing maintenance tasks.
Coordinated with vendors and contractors to ensure timely completion of projects.
Ordered replacement parts as required to keep machines running efficiently.
Coordinated emergency repairs as needed in order to minimize disruption in production schedules.
Conducted regular inspections of all equipment in the facility to identify any potential problems before they became serious issues.
Prepared budgets for upcoming projects based on estimated labor costs and materials needed.
Analyzed current procedures used by technicians during repairs and installations, making recommendations for improvements where applicable.
Maintained accurate records of all maintenance activities performed.
Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.
Developed and implemented a comprehensive preventive maintenance program for all production machinery.
Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
Identified opportunities for process improvement through data analysis of repair trends.
Provided technical support to operations staff as needed to resolve complex problems with equipment or processes.
Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
Implemented new technologies that improved overall operational efficiencies within the department.
Created detailed reports on machine downtime, root cause analysis, cost savings initiatives, and other relevant metrics related to production efficiency.
Maintained records of repairs and parts inventory usage to optimize future planning efforts.
Established a system for tracking labor costs associated with each job completed by the team.
Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
Investigated customer complaints about product quality issues due to malfunctioning equipment.
Negotiated contracts with vendors and suppliers to secure cost-effective services.
Researched new products or services that would enhance the company's ability to maintain its competitive edge in the industry.
Developed and implemented safety procedures to ensure compliance with OSHA regulations.
Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
Delegated daily tasks to employees to manage resources and meet deadlines.
Implemented improved training procedures to better develop new personnel.
Repaired equipment and machinery, performing maintenance according to updated industry standards.
Prepared and monitored budget to keep maintenance department financially sound.
Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.
Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
Coordinated with external contractors for specialized maintenance projects.
Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
Directed maintenance activities to provide continuous supply of heat, electric power or gas required for operations.
Minimized severity or frequency of accidents of contractors and maintenance personnel using risk identification process.
Designed, fabricated and installed upgrades to improve existing equipment.
Monitored inventory and ordered needed supplies to meet demand for repairs.
Inspected machines and equipment for conformance with operational standards.
Inspected facilities to determine problems and schedule necessary maintenance.
Inspected completed work to assess quality and identify skill gaps.
Delivered positive reinforcement and constructive criticism for employee work efforts.
Monitored employee work levels and optimized performance with strategic approaches.
Maintained optimal supply levels to meet expected demands without overreaching budget targets.
Coordinated efficient maintenance schedules to keep systems running at peak levels.
Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
Established and enforced clear safety policies to protect workers from injury.
Delegated work to staff, setting priorities and goals.
Oversaw workforce schedules and allocated resources in order to achieve project goals.
Created work crew schedules and delegated assignments.
Communicated with distributors to acquire necessary equipment for projects.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
Trained and monitored employees to teach daily tasks and improve performance.
Allocated material and labor resources to promote on-time and under-budget project completion.
Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
Filled out work orders, repair logs and maintenance plans to document work completed.
Coached staff on strategies to enhance performance and improve customer relations.
Reported project progress, site problems and labor status to supervisors.
Kept records of parts and equipment used in projects to update inventory.
Prepared and planned worksites to help jobs run smoothly.
Quality Control Inspector – Lead / IPC-A-610 Certified Trainer at huMannity MedtecQuality Control Inspector – Lead / IPC-A-610 Certified Trainer at huMannity Medtec