Barrett Power

Review, develop and implement new consumer lending activities and organizational strategies. Work with training department to create and deliver training on all consumer lending activities. Provide regular reporting to senior management on new and suggested improvements to consumer lending training, strategies, goals and objectives. Monitor consumer lending performance by area, while working with Area Managers and Area Executives to improve specific area and banking center performance.

Managed the personnel who manage the Retail Branch Offices. Assure that all policies and procedures established are followed, as well as maintaining the daily workings of the branch lobbies. This includes over-site of the operation and success of up to 17 banking locations, including the effective execution of the Customer Experience Program, Call Center, TellerConnect (Interactive Teller Machines) and Bank Security.

Work closely with Executives and other departments to ensure all banking laws and regulations are followed. Establish and monitor goals set for branches to achieve growth, sales and profit objectives.

Responsible for branch operations and administrative control over the functions of the office. Focus on the operation of the branch with Primary emphasis on getting deposit business and customer service activities. Develop new and existing relationships by providing consumer loan and account services. Responsible for providing and coaching excellent customer service.